This is a permanent, full-time vacancy that will close in a month at 10:39 BST.
The Role
UX Researcher – Lead Discovery, Drive Insight, Shape the Future
At Cox Automotive, we are constantly evolving—powered by innovation, customer insight, and a drive to shape the future of mobility. Our portfolio spans the full vehicle lifecycle, supporting everyone from independent dealers to global manufacturers across the UK and Europe.
We are growing our UX team and looking for a UX Researcher to lead the discovery process and uncover insights that inform customer-centric product experiences.
What You’ll Do
* Own the Discovery Phase – Plan and execute end-to-end research to understand user needs deeply.
* Deliver Actionable Insights – Use interviews, observation studies, testing, and more to inform product decisions.
* Collaborate Cross-Functionally – Work with designers, PMs, engineers, and stakeholders to embed customer insights into everything we build.
* Champion the User – Ensure the customer perspective is central to product development across UK and EU markets.
What You Bring
* Proven UX research experience with strong qualitative and quantitative methods.
* Confidence in leading discovery work from planning to synthesis.
* Excellent communication and storytelling skills.
* Strong collaboration and stakeholder engagement experience.
* A proactive, self-driven approach to problem-solving and research.
* Experience in B2B/B2C, marketing, retail, tech, or automotive sectors.
* A passion for transforming user insights into outstanding digital experiences.
Why Cox Automotive?
Join a collaborative, innovative environment where your research influences the future of digital products used by thousands across Europe.
Ready to influence the future of automotive? Apply today.
STRICTLY NO AGENCIES PLEASE
We work with a carefully selected set of recruitment partners and are not looking to expand our PSL. We do not accept unsolicited CVs sent directly to the recruitment team or hiring managers. We will not be responsible for any fees related to unsolicited submissions.
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Employee Testimonials
Aneliese Platts
Senior Designer
"The people that work here are what sets Cox Automotive apart. We genuinely work as a team, and I feel the same level of support everywhere in the business. Working here is like a family away from home, but most importantly we have fun whilst doing it!"
Ann Fairbanks
Executive PA & Business Support
"I wouldn’t be where I am today without Cox Automotive. The company has a real culture of learning, pushing boundaries, and making YOU better. It’s built on strong values that are acted on every single day."
Gemma Hepple
National Operations Manager
"In my nine years here, Cox Automotive has allowed me to learn, grow, and hone my skills. There’s a real commitment to inclusion and diversity, and today I am proud to be in what was historically perceived as a ‘man’s’ role."
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