Overview
Breakfast Customer Service Assistant role at Vita Student – Warwick Cannon Park, Coventry. Hourly Rate: £13. Working Hours: 6am – 11am, x5 shifts per week.
Vita Student's next-level apartment design offers a variety of studios to suit our students' lives with the privacy of living alone or the laughter of living together. We offer style, luxury & comfort to our residents, surrounded by premium amenities and a vibrant city life. Part of our luxury offerings includes serving our residents a variety of breakfast.
Responsibilities
* Meet & greet residents and guests with a warm, friendly and vibrant attitude.
* Prepare, cook, and present a variety of breakfast foods in a timely manner.
* Maintain a clean and organised kitchen workspace
* Adhere to food safety regulations
* Ensure residents and facilities are being well respected by all fellow residents and guests
* Monitor produce stock levels and communicate needs to the site manager; assist in ordering produce to maintain appropriate inventory.
* Respond to all questions, queries and requests in a helpful manner
* Ensure the kitchen and breakfast areas are clean and tidy
* Deep-clean specific equipment or appliances such as fridges & ovens as required.
* Replenish refreshment stock, such as coffee beans, tea bags, milk and vending machine food products
* Be the primary point of contact for any potential incident or emergency that may occur onsite
Professional Experience
* A customer service professional with a background in a fast-paced kitchen environment.
* Well versed in kitchen regulations
* Our operations run seamlessly with the support of a variety of technology systems and software; our Customer Service Assistant must be technologically astute.
Personal Characteristics
* Vita Student operate a multi-cultural environment, welcoming colleagues and residents from all over the world with a variety of cultural backgrounds and religious beliefs. All Vita Student colleagues must deliver a diverse and equal approach to colleagues and residents alike.
* Excellent communication skills. English will be the primary spoken language; however multi-lingual skills would be warmly welcomed.
* Adaptability, creativity and positivity.
* Resilience, with an ability to effectively navigate unexpected situations.
* Able to carry out tasks that may involve extended periods of standing and repetitive movements, with reasonable adjustments considered where required.
* Flexibility: Our facilities are open to residents 24 hours a day, 356 days a year including all bank holidays, festive and religious breaks. Where festive and religious celebrations require time off, we will always try to accommodate, however flexibility from our Customer Service Assistants is imperative to be available as required to ensure continuous service to residents.
Benefits
* Holidays – Holidays are paid on a pro-rata basis which is reflective of hours worked. Customer Service Assistants will receive 28 days paid holiday including England & Wales Bank Holidays, pro-rata.
* Your Birthday – Take your birthday off work.
* Perkbox – All employees are given access to a Perkbox account, enabling them to choose lifestyle perks that matter by giving points to spend on a wide range of products, services & experiences.
* Royal London Pension – Vita Group contributes a financial value of 3% of salary to your pension pot in addition to 5% employee contribution to help prepare for the future.
* Parties & Events – We celebrate demanding work by hosting parties and events each year.
* Recognition Programmes – We recognise and celebrate our people via numerous recognition schemes.
* Career Development – Induction and learning and development with Bronze, Silver, Gold & Platinum training & recognition schemes.
* 24/7 Employee Assistance – The wellbeing of our colleagues is important; confidential support is available for personal or work-related issues.
* Right to Work & DBS – All offers of employment are subject to satisfactory pre-employment checks including DBS checks. We are unable to offer Right to Work Sponsorship.
Seniority level
* Entry level
Employment type
* Part-time
Job function
* Other
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