Job Title: 1st Line IT Support
Location: Ridham Dock Road, Sittingbourne, Kent, ME9 8SR
Salary: £31,000 per annum
Job type: Full Time, Permanent
Working Hours: 40hrs, Monday - Friday
Countrystyle's mission is to provide outstanding customer service, drive innovation, and set market standards for sustainable quality. We transform waste into a valuable resource to protect precious natural resources. We make it easy for our clients to achieve our mutual goals and deliver waste outcomes which benefit the wider community. Our customers love to work with us, they trust us, and share our mission.
About the role:
To provide technical support across all sites and contracts for all support tickets including server, desktop and networking infrastructure and telephone systems, both landline and mobile services.
Please note: A Full UK Driving licence and access to a vehicle for occasional travel to other sites is required.
Key Responsibilities:
1. Manage and maintain good quality, accurate documentation on all IT processes.
2. Maintain systems, resolving any general workplace IT issues.
3. Assist the wider IT team to deliver IT projects, such as a new workflow, including the carrying out of testing.
4. Assist the wider IT team to monitor the netw...