Overview
This is a rare and exciting opportunity for an experienced operational leader to influence, innovate, and drive excellence across finance, estates, IT, compliance, catering, health & safety, and organisational development. If you are motivated by purpose, thrive in a dynamic environment, and want to make a meaningful difference in the lives of children and young people with SEND, we would love to hear from you. About the Role As our Head of Operations, you will:
This is a role for a strategic thinker who can also deliver operational excellence day to day.
Responsibilities
* Provide strategic leadership across all non teaching operational functions of the Federation
* Lead financial planning, budget management, and long term resource strategy
* Oversee estates and facilities management across multiple sites, ensuring safe, secure, and high quality learning environments
* Drive digital development, cyber security, and IT strategy
* Lead on compliance, risk management, data protection, and statutory responsibilities
* Manage key operational leaders including Premises, Finance & IT, Catering, Marketing, and Health & Safety
* Support the Principal and Heads of School in delivering the Federation's strategic vision
* Lead capital projects, procurement, and value for money initiatives
* Develop and implement fundraising and income generation strategies
* Report to and advise the Governing Board on all operational matters
Essential Experience & Skills
* Senior level experience in financial management and operational leadership
* Strong understanding of estates, facilities, and health & safety management
* Knowledge of data protection and safer recruitment
* Experience managing teams and developing staff
* Excellent communication, interpersonal, and organisational skills
* High levels of accuracy, attention to detail, and professional integrity
* Ability to work under pressure, prioritise effectively, and meet deadlines
* Confident use of IT systems, including Microsoft 365, IOSH Certificate
* GCSEs in English and Maths
* Full UK Driving Licence
Desirable
* Experience in the education sector
* Knowledge of Access Education Finance, Arbor MIS, or Smartlog
* Small Pool Operators Certificate
* Commercial or business acumen
Personal Qualities
* A commitment to the Federation's values and to achieving the best outcomes for pupils
* Integrity, honesty, resilience, and adaptability
* Ability to build strong relationships and collaborate effectively
* A positive, flexible approach and willingness to work across multiple sites
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