Our client is a dynamic insurance broker with a strong emphasis on culture and creating a fantastic working environment. They are forward-thinking, ambitious, and passionate about developing their people while delivering a professional service with a personal touch. With exciting growth plans in motion, this is a fantastic time to join their team.
They are looking for a Commercial Account Handler with solid commercial insurance experience to join their team near Reading. This is a full-time, permanent position offering a salary of circa £32,000 per annum, depending on experience and qualifications, with hybrid working available post probation and excellent training and development opportunities.
The Role
This role exists to provide dedicated support to a team of Account Executives, ensuring both new and existing commercial clients receive outstanding service and attention.
You’ll be part of a company that values its people, nurtures talent, and is committed to building a positive and inclusive culture.
Main Responsibilities
* Provide professional advice on suitable policies and risk management strategies
* Handle new business, renewals, and mid-term adjustments, liaising and negotiating with clients and underwriters
* Issue accurate, compliant insurance documentation
* Assist with claims handling as required
* Support Account Executives with their workload and client management
* Deliver exceptional customer service, building and maintaining strong client relationships
The Ideal Candidate Will Have:
* Experience within motor trade or motor fleet insurance
* Strong administrative skills and attention to detail
* A solid understanding of a broad range of commercial insurance products
* A successful track record in client retention
* Excellent communication and relationship management skills
* Knowledge of FCA, DPA, and other relevant regulatory requirements
* A proactive and team-focused mindset
What's On Offer
* Competitive salary
* Hybrid working arrangements
* Exceptional training and career development opportunities
* A supportive, collaborative culture with a focus on employee wellbeing
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