At Pennon Group, we're proud to be leading the way in the water and renewables industries. Alongside our subsidiaries - South West Water, Bristol Water, Bournemouth Water, SES Water, Pennon Water Services and Pennon Power - we're committed to delivering a sustainable future of our region. Because we know that by continually driving up our standards today, we'll build a better tomorrow for our communities.
Pennon Group is embarking on a major transformational change programme to deploy smart meters to over 850,000 customers during AMP8. This programme will introduce new ways of working, innovative partnerships, and a single technical solution supporting all Pennon brands.
We are now looking for a Smart Project Manager - Operate to play a pivotal role in this transformation by owning and delivering the Operate workstream across the Group.
The role is offered on a full-time, permanent basis, with a salary of £53,000-£60,000 per annum, plus a comprehensive benefits package.
What you will be doing :
* Own and deliver the Operate workstream within the Smart Metering transformation programme, ensuring outcomes align with business and operational needs.
* Lead the definition and implementation of new operational capabilities to support the ongoing management of a large-scale smart meter estate.
* Collaborate with water resources, leakage teams, and other Operate stakeholders to capture requirements and translate them into deliverable solutions.
* Work closely with programme teams, partners, and third parties to ensure effective integration and delivery of Operate requirements.
* Develop, manage, and maintain a workstream-specific project plan, ensuring alignment with overall programme milestones and dependencies.
* Ensure the organisation has the capability and processes in place to support smart meter connectivity, data flows, and PCD delivery.
* Coordinate with other project managers and business owners to ensure end-to-end processes reliant on smart meter data operate seamlessly.
* Shape and evolve the Minimum Viable Product (MVP) and longer-term roadmap for Operate as smart capabilities mature.
* Own and deliver the Operate workstream communications plan, ensuring clear engagement across frontline teams, stakeholders, and leadership.
* Partner with HR and change teams to manage people impacts, support new ways of working, and embed sustainable operational change.
What we are looking for :
* Strong understanding of metering technology and infrastructure
* Data-driven mindset with solid analytics capability
* Proven project / programme management experience
* Confidence working with senior stakeholders in complex organisations
* Comfortable leading workshops and managing change
* Desirable formal project management qualification
What is in it for you :
We know that the support and commitment of our staff is key to our success so you will receive the opportunity for ongoing development and training for a long-term career with us.
In return, we will offer an excellent range of benefits including :
* Generous holiday allowance plus bank holidays
* A discretionary Bonus
* Competitive Contributory Pension
* Share-save Scheme
* Various health benefits
* Wellbeing support programmes
* A range of Group Discounts
* Cycle to Work Scheme
* Financial support services
* And plenty more!
Closing date : 9th January 2026
Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process.
Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness.
Our core values which are essential to our success are :
Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on.
Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way.
Be the Future - Embrace change. Drive Progress. Own the challenge.
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