Overview
Pandora, Birmingham, United Kingdom. Seasonal Sales & Operations Assistant. 12-16 hour contracts per week on a fixed-term basis for 3 months, with an end date of 04/01/2026. Pay: £12.60 per hour. Store: Birmingham Bullring.
You will join Pandora’s team as a seasonal sales and operations assistant and work as a brand ambassador to drive sales and ensure smooth store operations. You may discuss a preference between two focus areas (Sales or Operations), with some day-to-day crossover as needed.
Responsibilities
* Sales: engage with customers, understand their needs, build personalised connections, and help them find suitable gifts; aim to surpass sales targets with effective techniques
* Operations: support behind-the-scenes activities, prepare click-and-collect orders, manage deliveries, process returns, restock shelves, wrap gifts, engraving jewellery, and load gift cards
Requirements & Qualities
* Expressive team player who thrives in a busy environment
* Willingness to contribute to Pandora values of dreaming, daring, caring, and delivering
Important notes
* Contracts will end on 04/01/2026
* Availability on key trading days throughout the contract, including some weekends and holiday periods; distribution will be managed fairly
* Annual leave accrues in line with entitlement, but no annual leave is usually approved during the peak period
* Reasonable adjustments during interview(s) can be requested
Benefits
* Competitive rate of pay
* Bonus scheme eligibility
* Generous employee discount
* Jewellery uniform allowance
* Access to store, retail, hospitality and entertainment discounts
* Additional incentives and a seasonal thank-you gift
* Support through Retail Trust for wellbeing, legal, financial guidance
Notes on recruitment: Pandora’s procedures are designed to be transparent and fair, with guidance to avoid bias and discrimination. Applicants are encouraged to refrain from including identity-related details in applications and to request reasonable adjustments where needed.
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