Job Description
Transport Planner
5 days On- Site
35-37.5K (Salary)
Worcester
Responsibilities
* Plan and schedule deliveries and collections across the UK to ensure optimal use of fleet and resources.
* Coordinate with warehouse, drivers, customer service, and third-party carriers to meet delivery deadlines.
* Monitor vehicle movements using tracking systems, ensuring efficiency and adherence to time windows.
* Allocate loads to in-house and subcontracted drivers, ensuring compliance with fragile goods handling procedures.
* Prepare and issue driver manifests and route plans.
* Liaise with customers for booking slots, delivery queries, and service updates.
* Ensure legal compliance with transport regulations including driver hours, vehicle maintenance schedules, and health and safety.
* Support the administration and upkeep of rate cards and pricing for transport services.
* Respond to live issues including delays, route changes, or vehicle breakdowns.
* Support continuous improvement initiatives for delivery performance, cost reduction, and customer satisfaction.
Objectives
* Deliver on-time performance targets of >99% for B2B and B2C deliveries.
* Maximise fleet utilisation and minimise empty running.
* Reduce planning errors and rework to <1% of daily manifests.
* Maintain high levels of customer service through accurate planning and communication.
* Ensure full compliance with transport legislation and internal operating procedures.
Lines of Reporting
* Reports directly to: Senior Operations Manager.
* Works closely with: Warehouse Team, Customer Service, Drivers, Admin Team, Subcontractors, and the Senior Management Team.
Expectations
* Maintain a proactive and flexible approach to planning changes and service issues.
* Demonstrate strong problem-solving and decision-making skills under pressure.
* Uphold Stop Start Transport's premium service values in all internal and external interactions.
* Promote safe, legal, and sustainable transport practices.
* Contribute to KPI reviews and operational meetings with clear and accurate data.
Skills and Qualifications
* Proven experience as a Transport Planner or similar role in logistics/transportation (3+ years ).
* Strong knowledge of UK road networks, routing systems, and vehicle restrictions.
* Experience using Descartes or similar route planning/optimisation software (knowledge of Descartes is highly beneficial).
* Competent with Microsoft Excel and vehicle tracking tools.
* Excellent organisational and time management skills.
* Strong communication and interpersonal skills.
* Knowledge of driver hours, WTD, and transport compliance regulations.
* Ability to manage multiple priorities in a fast-paced, high-pressure environment.
Salary and Benefits
* Salary: £34,500 - £37,500 per annum (dependent on experience)
* Holiday: 33 days annual leave (including bank holidays)
* Pension: Company pension scheme
* Workplace Benefits:
o Free on-site parking
o Company-funded training and upskilling opportunities
At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a confident employer.
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