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ServiceNow Architect CSM focus Portal, Chester
Client: Innova Solutions
Location: Chester, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Views:
8
Posted:
10.06.2025
Expiry Date:
25.07.2025
Job Description:
ServiceNow Architect CSM focus Portal
Contract
FULL REMOTE FROM (UK, France, Poland, Portugal, Spain)
Seeking an experienced CSM architect to support transversal design topics, with a focus on OnePortal integration between Adobe and ServiceNow. Expertise in CSM Portal and integrations required.
Technical & Functional Experience:
* Good knowledge of CSDM
* Product roadmap awareness
* Knowledge of Workspaces, UI Builder, Flow Designer
* Experience with integrations with 3rd party tools (scripted APIs and Integration Hub)
* Deep understanding of the ServiceNow Platform and core features (main applications, shared capabilities, CMDB)
* Portal management and customization
* Experience with CSM, data exchange between Portal, CSM Portal, Service Catalog definition and setup
* 10+ years Hands-on ServiceNow experience with 3+ years on CSM & CSM Portal
* Designing and prototyping skills, transforming ideas into solutions leveraging ServiceNow capabilities
* Strong problem-solving skills
* Excellent communication skills, able to explain complex topics to non-IT audiences
* Proactive attitude in proposing help, identifying improvements, and optimizing
* Team player willing to support and assist in challenging situations
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