Overview
Job Purpose
Reporting directly to the Business Process Improvement Manager, you will be a key member of the Business Improvement (BI) team, providing support within the Window Systems Division. The role supports the delivery of business improvement initiatives across the Division by applying analytical thinking, data-driven problem solving, and structured project support. This graduate position is designed to develop future BI leaders through hands-on experience in continuous improvement, systems analysis, and cross-functional collaboration.
Responsibilities
General
* Adhere to all organisational policies, management systems, and standard operating procedures, including legal responsibilities related to Health, Safety, Environmental, and Quality.
* Work positively to develop and foster strong relationships with colleagues and contracted personnel, maintaining a culture of mutual respect and dignity.
* Represent the organisation positively to protect and enhance the corporate image.
* Promote and display the Epwin Core Values.
Technical
* Assist in delivering improvement projects across manufacturing, warehousing, and support functions.
* Collect, analyse, and interpret operational data to identify trends and improvement opportunities.
* Support the development and maintenance of BI dashboards, reports, and visual management tools.
* Participate in A3 problem-solving activities and Obeya-style project reviews.
* Collaborate with the BI Manager and site teams to implement lean tools and process improvements.
* Contribute to the standardisation and documentation of BI processes and systems.
* Present findings and recommendations to stakeholders in a clear and structured manner.
Key Experiences And Skills Required
* Degree in Engineering, Business, Data Analytics, or a related discipline.
* Strong analytical and problem-solving skills.
* Experience of manufacturing, warehousing, and distribution operations.
* Proficiency with Microsoft 365 (Office apps, Outlook/Exchange, Teams, SharePoint, OneDrive).
* Project management capabilities.
* Experience of process/change management.
* Exposure to lean manufacturing, Six Sigma, or continuous improvement methodologies.
* Experience with data analysis tools or ERP/MES systems (e.g., Navision, Mattec).
* Full driving license.
Performance Measures
* Timely delivery of projects that support the organisation’s strategy.
* Positive feedback from management and peers on job performance and teamwork.
* BI initiatives actively driving metrics on business and departmental scorecards.
Personal Attributes
* Action orientated — able to address problems within appropriate time frames.
* Driven by results — decisive and confident in addressing problems and opportunities; challenges activities to improve performance; willing to question accepted methods and standards.
* Effective communication — clear, concise written and spoken communication at all levels (customer, supplier, and internal).
* High standards — motivated to improve standards and make a real difference; challenges inadequate solutions.
* Integrity and trust — committed to openness, honesty, loyalty, and high standards.
* People management — committed to working and engaging constructively with internal and external stakeholders.
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