At GO Outdoors our purpose is strong and clear; “to inspire and equip everyone for life outdoors”. That’s because we passionately believe in the positive benefits of the outdoors, whether that be the daily dog walk or hiking Ben Nevis, horse riding or cold water therapy, we provide the best equipment for all outdoor activities, always at the best price guaranteed! Clear values which help us to fulfil our mission to be ‘the nations favourite outdoor retailer’. Make your part of GO a great place to shop and work through the effective leadership and management of your store or defined business area. Motivate and coaching store teams to deliver service which has customers at the heart, through exceptional store standards and highly engaged colleagues.
Develop store teams through internal development programme to support future talent and career pathways to help us grow our business.
Deliver our financial results in line with or in excess of company targets.
Provide excellent customer service, addressing inquiries and resolving complaints professionally.
Help manage day-to-day operations, including opening and closing procedures.
Participate in hiring, onboarding, and training new employees.
Provide feedback and coaching to colleagues to improve performance.
Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT.
Ensure all new colleagues complete mandatory training required.
Ensure employee satisfaction stores or engagement survey results meet or exceed company benchmarks.
Great coaching, mentoring and team building skills that drives team performance.
A proven record of successfully promoting and growing a brand or service in the local community.
Be able to demonstrate the ability to improve store performance & standards through effective planning.
Knowledge of local market trends, competitor activity and the ability to identify local community growth opportunities.
Discretionary bonus schemes
Company discount off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors)
Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health)
Access to digital health and well-being services through our benefits platform (TELUS Health)
Health cash plans
Wide range of internal development courses to support personal and professional development throughout your career journey with the Group
Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only)
Discounted Gym memberships at JD Gyms
Access to colleague networks, to share lived experiences and support initiatives that drive positive change.
Opportunities to volunteer and contribute to JD Foundation
Employer engagement forums to help influence positive change
Incremental Holiday Allowance Due to the high volumes of applications our opportunities attract, it takes time to review them all. If you don't hear back within two weeks of you applying, please consider your application to have been unsuccessful on this occasion Applications that meet the skills criteria will be contacted for a 1st stage meeting with the talent team.