Housing Support Worker - Stoke-on-Trent - Temporary
Your new company
This business is a UK-based social justice charity dedicated to helping individuals overcome barriers and build positive futures, particularly those affected by crime, housing instability, or educational disadvantage. Joining them means becoming part of a mission-driven organisation that actively works to transform lives through support in housing, education, justice, and health services. The company fosters an inclusive and supportive work environment, encouraging applications from individuals with lived experience of the challenges they aim to address.
Your new role
No two days are ever the same, and you will be managing your diary to meet the requirements of the role.
You will meet with Service Users, discuss support needs and how we can help them to meet their objectives; complete Support and Safety Plans, work with Community Probation Practitioners and Court Staff to best support Service Users. You will also need to be able to help our Service Users with applying for HB and paying rent etc.
All properties require to meet Decent Homes Standard and to do that you will need a sharp pair of eyes to ensure that our houses are clean, tidy and all repairs are reported and actioned.
What you'll need to succeed
* Genuine interest in people
- wants to interact with people through different methods (phone, email, face to face) and can change their own communication style to meet the needs of the audience and situation.
Listening, asking questions to confirm understanding, clear and concise, doesn't always accept the status quo. Uses common sense to help make decisions.
* Acts with integrity and within professional boundaries
In the service users' best interests and know when to escalate issues or concerns, and to ask for help.
* Able to manage competing priorities
- manages self, is organised to deliver, updates systems and reports in a timely manner, sets reminders and follows up to ensure outcomes happen. Pay attention to detail.
What you'll get in return
This is a temporary position with the opportunity of the role becoming permanent for the right candidate. The salary for this role is £26,500. The working hours fluctuate from 8am to 10pm.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.