Junior Import Operator Job Description
Requirements:
* Minimum one year of experience in import operator duties within a small to medium-sized freight forwarding company.
* Proficiency in CNS and Destin8; familiarity with Multi-freight forwarding software is a plus.
* Attention to detail is crucial.
* Strong communication skills and a friendly demeanor.
* Proficient in Microsoft Word, Outlook, and Excel.
* Ability to work collaboratively in a team and take a proactive approach.
* Excellent English and Mathematics skills.
Responsibilities:
* Communicate effectively with customers, suppliers, and subcontractors, such as shipping lines, hauliers, and depots.
* Create internal files and generate invoices accurately.
* Manage supplier invoices and resolve discrepancies as needed.
* Monitor vessel arrivals and coordinate timely collections and deliveries to meet customer deadlines.
* Conduct post-delivery follow-ups to ensure customer satisfaction and identify potential service opportunities.
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