Logistics Coordinator
About the Role
An excellent opportunity has arisen for an experienced Logistics Coordinator to join a growing team based in Stoke on Trent. Reporting to the Logistics Team Leader, the successful candidate will be responsible for planning deliveries, organising transport, and managing a range of transport administration tasks.
We are looking for someone with a positive “can do” attitude, strong organisational skills, and the flexibility to adapt to a wide range of duties in a dynamic business environment.
Key Responsibilities of this Logistics Coordinator role:
Maintain accurate records and documentation
Ensure compliance with health and safety standards
Produce proof of delivery for customers
Manage import and export documentation
Investigate operational queries and provide resolutions
Take telephone calls from customers and suppliers
Manage supplier invoices, checking and amending POs as required
Despatch orders using Sage
Organise transport with couriers, hauliers, and third-party providers
Provide operational support to other departments as needed
Conduct supplier reviews and manage logistics non-conformance
Raise claims with hauliers when necessary
Liaise with sites to confirm delivery requirementsSkills and Experience Required for this Logistics Coordinator role:
Strong attention to detail and excellent administration skills
Enthusiastic, committed, and reliable
Ability to work collaboratively in a team environment
Excellent customer focus, both internal and external
Ability to handle customer queries and complaints diplomatically
Confidence to engage effectively with colleagues and stakeholders at all levels, in person and by telephone
Proficient in Microsoft Word, Excel, and Outlook; experience with stock control systems desirable
Experience with import/export procedures is a plusDetails of this Logistics Coordinator role:
Performance-related bonus
Training and development opportunities
26 days holiday per year plus bank holidays, including a Christmas shutdown
Optional Employee Healthcare plan
Life Assurance (1 x salary)
Access to Mental Health First Aiders
Annual pay review
Reward and recognition schemes
Salary: £25,890
Location: Stoke-on-Trent
Hours of work: Monday to Friday 8:30 – 17:00