Housing and Homelessness Service
Team Leader – Household Support and Advice – Homelessness & Housing Access
Multiple Locations across City
Salary: £39,129 - £46,023
Hours: 36 per week
An exciting opportunity has arisen for a Household Support Team Leader to join the Household Support and Advice service area. Contributing to the Council's prevention and early intervention approaches to addressing poverty and homelessness, antisocial behaviour and community safety, you will be part of a wider service area seeking to develop, deliver and improve integrated services to individuals and households through leading a team of Household Support Workers.
A service with a broad and varied remit, our Household Support team takes an innovative and unique approach to responding to antisocial behaviour and community safety as well as wider societal issues such as poverty and maximising household income, access to education and community support utilising a 'No Wrong Door' approach.
At its heart, our Household Support team is a preventative and early intervention service which seeks to address the root causes of antisocial behaviour and housing needs by offering a range of holistic supports, including Housing Support, Family Support and Mediation.
You will support a team of Household Support Workers who work closely with individuals, families, groups, communities and partners to promote a restorative approach to neighbour disputes, social inclusion and community involvement.
You will be a multi-tasker, have good organisational skills, be experienced in managing change, and someone who can communicate with a broad range of individuals and groups.
You will have an approach to your work that both supports and challenges staff to empower and enable them to reach their potential.
This post requires registration with the Scottish Social Services Council (SSSC) as a Housing Support Supervisor. You will be qualified to SVQ level 4 (SCQF 8) in a relevant field or equivalent or be willing to work towards gaining the relevant qualification to enable SSSC registration. You will have some knowledge of the relevant National Care Standards or of the Scottish Antisocial Behaviour legalisation and be willing to gain the relevant knowledge and understanding. We value continuous professional develop so a commitment to your on-going learning and development is expected.
If you are looking to develop your leadership and management experience and skills, want to be part of unique and innovative approaches to delivering integrated Housing Support services to address poverty, homelessness, and antisocial behaviour, this could be the role for you.
If you wish to speak about the role and want more information, contact Scott Watson at
This post is regulated work with children and/or protected adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidate will be required to join the PVG Scheme or undergo a PVG Scheme update check. Where an individual has spent a continuous period of 3 months or more out with the UK in the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. An unconditional offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory.
We are committed to a diverse and inclusive workforce where everyone feels valued and able to be their best. We particularly encourage applications from women for senior roles, as well as people from minority ethnic backgrounds, people with disabilities or neurodivergent people, care experienced people, carers and LGBT+ people across all levels of the organisation, all of whom are currently underrepresented. All applicants will be considered fairly based on skills and experience. Disabled and care-experienced applicants who meet the minimum job criteria will be guaranteed an interview.
Find out more about our commitment to equalities
As part of our goal to improve organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure we're recruiting the best people. We're interested not only in your skills and experience but also in your approach to work. Therefore, part of our interview process will be an assessment of how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working.
You can find out more on Our Behaviours web page Our Behaviours – The City of Edinburgh Council
Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range.
Happy to talk flexible working.
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View Team Leader – Household Support and Advice job description
THE CITY OF EDINBURGH COUNCIL
About Us:
Are you keen to shape the future of Scotland's capital city? The City of Edinburgh Council is looking for dedicated and enthusiastic individuals to work with us and deliver key services across our capital city. We're the second largest local authority in Scotland with a workforce of over 19,000 who all play a crucial role in maintaining and supporting vital services to over 500,000 residents. We offer an incredible variety of career opportunities across a broad range of sectors. Join us and you'll find a role where you can make a difference and grow your career.
Our Culture:
Our Behaviours, respect, integrity, and flexibility guide everything that we do, and we strive to make sure all colleagues feel valued and have a sense of belonging in the workplace. We want to make sure that we bring people into our roles who demonstrate Our Behaviours and are dedicated and committed to our purpose of serving our community. We are focused on delivering excellent customer service to meet citizens needs and make the city a better place.
You can find out more on Our Behaviours web page Our Behaviours – The City of Edinburgh Council.
Equality, Diversity and Inclusion:
We recognise the benefits that diverse perspectives, experiences and backgrounds bring to our organisation, and we're committed to employing a workforce that represents the population of the city we serve. We particularly encourage applicants from under-represented groups including women, LGBT+ people, racially minoritised groups, people with disabilities and people who are neurodivergent.
As part of our commitment to inclusive recruitment, we're delighted to announce that we have extended our guaranteed interview scheme to include all applicants who are or have been care experienced, and who meet the essential criteria for the post. This extends our current arrangements of being a Disability Confident Employer, that guarantee an interview to applicants who meet the criteria for the post and who declare a disability.
Happy to talk flexible working.
Colleague Support and Wellbeing
As outlined in our People Strategy, we aim to nurture a healthy workforce where we can all thrive. We offer regular events, initiatives and learning opportunities covering a range of different health and wellbeing topics.
We're committed to supporting employees to achieve a healthy work life balance. There are several policies in place to support this ranging from flexible work options to career breaks. Our full suite of employment policies can be found here.
We have a range of support options available including access to counselling, a mental health support service, an occupational health service, speak up supporters and a colleague listening service.
Reasonable Adjustments:
We're committed to providing an inclusive and accessible experience at work for all our colleagues and we'll work hard to ensure that we meet the changing needs of colleagues throughout their time with us. We're also geared up to support all candidates who may require reasonable adjustments during the recruitment process. Candidates invited for interview, should let the hiring manager know what they need, and they will do everything they can to accommodate your request.