About the Role
As a Resort Safety SIA team member, you will need to handle a variety of challenges by combining your customer service skills with your security knowledge. Your primary responsibility is to ensure our guests feel safe and secure throughout their stay at Butlin's.
Good communication and a fair approach to resolving issues are vital. Whether working in licensed venues, patrolling the grounds, or welcoming guests at the gate, your main goal remains: prioritizing our guests' safety.
You will conduct regular patrols of the Resort, welcome guests on Mondays and Fridays to provide an excellent first two hours experience, maintain access control at three Resort entrances with a customer-focused approach, and may provide first aid assistance to staff and guests. All work must comply with Butlin's policies, SIA, and local licensing laws when working in licensed venues.
Typical working hours: Shift patterns covering early, late, and night shifts over 40 hours per week. This is a permanent, qualified role paid fortnightly. Live-in accommodation may be available for those aged 18+ and relocating to the area.
About You
You should have a practical approach to work, able to perform well under pressure, and maintain a positive, people-oriented attitude. Enjoy working in a team with shared goals and be passionate about delivering exceptional customer service. Confidence to work independently when necessary is also important.
An SIA Door Supervisor license is essential, and previous experience in a similar security role is required. A CCTV license is advantageous. No two days are the same, and you will enjoy working with diverse team members and guests.
About Butlin's
At Butlin's, we prioritize fun, excitement, and adventure! For over 80 years, we've delighted guests with a variety of experiences, from family breaks to adult-only Big Weekenders.
Our team values our culture, which focuses on creating smiles, getting involved, and caring for each other. If you want a role where you can make a difference and be part of an energetic team, this could be the perfect fit for you.
Join us now and be part of an exciting journey!
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