Join to apply for the Fire & Security Technician role at City Building Engineering Services (CBES).
**Job Purpose:**
To be the technical specialist for designated stores responsible for undertaking first call response to Fire, CCTV, EAS, Access Control, PA, Automatic Pedestrian Gates.
**Key Accountabilities:**
1. Undertake maintenance and repairs in accordance with KPI’s set by the customer, including response, repair, first fix, and closure.
2. Ensure all planned, reactive, and statutory works designated to a CCTV engineer are carried out per contractual obligations as outlined in the City FM Bookcase.
3. Complete PPM works within agreed timescales, ensuring all paperwork is accurate and follows procedures and standards.
4. Respond promptly to service call requests from the Helpdesk during normal hours and when on call; out of hours calls will be referred to the specialist.
5. Identify non-repairable faults and propose corrective actions.
6. Order parts as needed, ensure prompt fitting upon delivery, and chase outstanding parts not received within 5 days.
7. Complete all required paperwork to measure service performance and undertake surveys as requested.
8. Regularly communicate with the Duty Manager during store visits about repair and maintenance issues affecting store operations.
9. Ensure all tools and equipment are available and in good condition at all times.
10. Carry out Fire PPM visits to BS5839 and ensure Fire alarm systems comply with BS 5839, reporting defects as necessary.
11. Proficient in written and verbal communication, report writing, and record-keeping procedures.
12. Stay informed of relevant regulations and codes of practice.
13. Notify the company helpdesk of procedural task conditions upon work completion.
14. Conduct surveys and complete reports as required by supervisors or technical specialists.
15. Complete all work efficiently, cost-effectively, and in compliance with Health and Safety policies.
16. Complete tasks within designated timeframes to the satisfaction of the company and clients.
17. Attend training to keep skills up-to-date with technical and business developments.
18. Complete mandatory online training modules.
19. Comply with Health and Safety at Work Act and company policies.
20. Work collaboratively with colleagues to maintain quality standards.
21. Represent the company professionally and develop good relationships with colleagues and clients.
22. Follow any other reasonable instructions from City Management.
**Knowledge, Skills, and Abilities:**
* GCSE standard
* Electrical Competency Qualification (NVQ/City & Guilds)
* CCTV IP/analogue systems
* Fire alarm systems
* PC literate
* Ability to maintain and repair Fire, CCTV, and EAS systems
* Ability to work independently
* Good communication skills
* Helpful, friendly, customer-focused
* Self-motivated
* Ability to work at heights
* IPAF license
* Proficient in using steps and ladders
* Valid driving license
* Ability to distinguish colors for electrical/electronic repairs
* Willing to work flexible hours
**Seniority Level:** Entry level
**Employment Type:** Full-time
**Job Function:** Information Technology
**Industries:** Construction
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