Established for close to 30 years, this company has built a strong reputation for excellence and is still growing, year on year. As part of its exciting expansion, the company is now on the lookout for a Sales Administrator to join its bustling and fast-paced sales team.
This role is all about delivering outstanding customer service, whilst providing essential day-to-day support to a team of high-performing Account Managers, which means you'll play an important part in ensuring each customer receives a five-star experience every time.
What’s in it for you as Sales Administrator?
* Work hours: Monday to Friday, 9am to 5.30pm
* Salary: £25,400 plus commission
* 22 days holiday
* Pension scheme
* Free parking
* Opportunities to develop and grow with the company
* Friendly culture where everyone wants to prosper
Sales Administrator Responsibilities:
* Act as a first point of contact for customers, handling incoming queries and delivering friendly and professional support by phone and email
* Process customer orders with accuracy, ensuring all orders can be fulfilled
* Follow up with customers on outstanding quotes and ongoing orders
* Maintain up-to-date pricing and contract information to ensure accuracy across all accounts
* Provide outstanding administrative support to the Account Managers, stepping in wherever needed to keep things moving
* Gather and collate sales data to generate insightful monthly reports for the sales team
* Log all customer interactions and flag relevant updates to the Account Managers
Sales Administrator Skills and Experience:
* Solid experience in administration and customer service, gained within a fast-paced sales-driven environment
* Proven success in processing sales orders, building strong customer relationships, and handling incoming queries
* Exceptionally organised and detail-focused with a track record of juggling multiple projects and priorities
* Strong Microsoft Office skills and hands-on experience using CRM systems
* Energetic, enthusiastic, and always brings a can-do attitude to the team
* Driven to deliver results, willing to go the extra mile to exceed expectations and provide an outstanding service