Head of Operations
Location : Based at Stamford Office
Hours - Monday - Friday 08:45 - 17:30
Salary £36k-£38k
We are looking to recruit a strategic and experienced Operational Leader who knows how to build strong teams and deliver high standards across the business. To bring commercial awareness, clear communication, and a practical approach to risk management, efficiency and continuous improvement.
This role requires an Operational Manager who leads with clarity and empathy and creates an environment where the team is supported and motivated to perform at their optimum best.
You will work closely with the leadership team to shape and deliver the agencys operational strategy. The role involves strengthening processes, developing talent and ensuring the business runs smoothly, championing KPI delivery, manage costs with care and maintain transparency across all operations.
Key responsibilities:
Achievement of Financial and Non- Financial targets in conjunction with department managers and leadership team.
Line management of Direct reports
Support and mentor department Managers
Set training and development programmes to pre agreed standards in conjunction with Project Manager and leadership team.
Ensure teams are delivering to agreed SOP and SLAs includi...