This vacancy is open to employees of Isle of Wight NHSTrust and Portsmouth Hospitals University NHS Trust only.
NHS Band 6: £39,959 - £48,117 per annum (effective from01/04/2026)
Hours Per Week: 37.5 full time
Contract Type: Permanent
Location: St Mary's Hospital (Isle of Wight), ParkhurstRoad, Newport, Isle of Wight, PO30 5TG
About the Role
An exciting opportunity has arisen to join Single CorporateServices Patient Outcomes, supporting both Portsmouth Hospitals University NHSTrust (PHU) and Isle of Wight NHS Trust (IWT).
As a Senior Patient Outcomes Officer, you will play a keyrole in ensuring both Trusts meet their legal and regulatory obligations inrelation to patient outcomes, while supporting assurance, escalation andgovernance processes that demonstrate our organisations are well led.
This role works across both Trusts as part of a sharedcorporate service, with the expectation of occasional travel between sites inline with service needs and the staff mobility agreement. You will work closelywith clinical, operational and corporate teams at all levels, supporting theeffective monitoring, triangulation and reporting of patient outcomes data toinform improvement and decision making.
The post reports to the Head of Patient Outcomes and isaccountable to the Associate Director of Quality Governance.
Main duties of the job
Key Responsibilities
* Support the delivery and coordination of patient outcomes workstreams across both Trusts, ensuring alignment with national and local priorities.
* Contribute to the implementation of a coordinated approach to:
* National audits and benchmarking
* GIRFT and Model Hospital programmes
* NICE compliance
* Local audits and quality improvement projects (where applicable)
* Support the collation, analysis and triangulation of patient outcomes data to identify themes, risks, and emerging concerns.
* Support the Head of Patient Outcomes in organisation wide surveillance and exception reporting of agreed quality metrics.
* Work collaboratively with clinical divisions, care groups and corporate teams to strengthen local assurance systems and promote consistent learning.
* Act as a point of contact for patient outcomes queries, developing effective working relationships across medical, nursing, AHP and corporate teams.
* Support agenda planning, coordination and documentation for patient outcomes meetings.
* Contribute to the development and implementation of policies and procedures within the Patient Outcomes portfolio, ensuring compliance with national standards and best practice.
* Work closely with Patient Safety, Patient Experience, Risk, Compliance and Health & Safety teams to enable effective data triangulation and learning.
About us
Our vision for Single Corporate Services
Isle of Wight NHS Trust (IWT) and Portsmouth Hospitals University NHS Trust (PHU) have a shared vision of a single corporate service across our two organisations, supported by a single set of identical systems and processes, under joint leadership, to drive significant efficiencies, improve employee experience, and return time to patient care.
Why are we changing the way we deliver Corporate Services?
Working as a partnership, both IWT and PHU have a shared vision for excellence in care for our patients and communities; with a set of strategic aims underpinning how we will achieve this. The creation of a single corporate service is essential for us to support our clinical and operational services, and our wider transformation programme.
The vision for our single corporate services is to:
* Be an employer of choice for corporate talent, attracting and retaining people who share our values for excellence in care and welcome the opportunity to benefit from the broad range of flexible career and development opportunities we can offer.
* Improve efficiency through simplified and standardised policies, processes, and systems, drawing on the best.
* Build resilience for individuals and our teams.
The single corporate service is delivered across both organisation. You may be based at either IWT or PHU and individuals may be required to undertake business travel between sites.
Job responsibilities
To ensure both Trusts meet their legal and regulatory obligations associated with patient outcomes and to ensure that there are robust arrangements in place to continue to be well led organisations. This includes assurance and escalation as necessary.
About You
We are looking for a motivated, organised and analytical individual with experience in governance, quality, clinical effectiveness or patient outcomes within a healthcare environment.
You will be confident working autonomously, managing competing priorities and engaging with a wide range of stakeholders, while knowing when to seek advice or escalate concerns.
You will demonstrate:
* Strong written, verbal and presentation skills, with the ability to communicate complex or sensitive information clearly and professionally.
* Excellent organisational and planning skills, with attention to detail and high standards of accuracy.
* Strong analytical skills and confidence working with data, reports and performance information.
* The ability to build effective working relationships across clinical and nonclinical teams.
* A proactive approach to improvement, learning and assurance.
* A clear commitment to Trust values, equality, diversity and inclusion, and continuous professional development.
For further information please refer to full job description.
Person Specification
Qualifications
* Experience working in a governance, quality, clinical effectiveness or patient outcomes related role.
* NVQ Level 4 or equivalent experience.
* Knowledge of national patient outcomes agendas, audits, GIRFT, NICE or benchmarking programmes.
Experience
* Advanced skills for keyboard use for producing reports, spreadsheets and correspondence.
* Excellent verbal, telephone and written communication skills.
* Ability to use own initiative and deal with competing priorities.
* Works autonomously but can seek advice when necessary and manages a discrete area of work.
* Management of team and line management responsibilities.
* Excellent skills to communicate effectively, both verbally and in writing including attention to detail and high standards of accuracy.
* Planning and implementation skills including the ability to design, implement and evaluate all processes, systems and operating procedures.
* Organisational and presentation skills.
Skills and Knowledge
* IT experience and advanced analytical skills.
* Advanced understanding and application of patient outcomes, clinical effectiveness and application to practice.
* Understanding of national and local agenda related to patient outcomes workstreams.
£39,959 to £48,117 a year(effective from 01/04/2026)
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