Workplace Technology - Collaboration - Systems Engineer III
We are looking for a candidate to join the Workplace Technology Engineering Collaboration team, a senior systems engineer with extensive experience in similar roles within large‑scale, complex, global organisations. The candidate should be proficient in technology strategy and roadmap planning, technology engineering, lifecycle planning and delivery, product selection (including business case planning), and technical project delivery from initial conception through to transition into production. Broader, complementary skills such as commercial awareness, being evangelistic, delivery‑focused, secure‑by‑design mindset, and strong operations and customer awareness complete the profile.
Specifically, the ideal candidate has in‑depth, architectural/design level experience with Microsoft M365, Email / Exchange, Colleague Data, SharePoint, Generative AI, Microsoft Copilot, Copilot agents, Power Platform and related technologies.
Role Summary
As a Systems Engineer III you will own and drive the design and adoption of collaboration technologies across multiple infrastructure domains, ensuring engineering effectiveness and strategic alignment. You will represent Infrastructure/Systems Engineering across all of Tesco Technology and with suppliers, demonstrating strategic and critical thinking in all interactions.
Responsibilities
* Own and drive the design and adoption of collaboration technologies across multiple Infrastructure domains, ensuring engineering effectiveness and strategic alignment.
* Represent Infrastructure/Systems Engineering across all Tesco Technology and with suppliers, demonstrating strategic and critical thinking in all interactions.
Core Technical Skills
* Own and drive the architectural strategy and roadmap for Collaboration technologies, Gen AI, and Copilot technologies.
* Drive the implementation of solutions that introduce new technologies into Tesco in line with technology strategy and principles.
* Support the standards and guidance for new technologies.
* Influence product roadmaps for the technology area.
* Contribute to commercial arrangements when dealing with technology vendors.
* Ensure solutions improve the security baseline of collaboration offerings.
* Work with infrastructure Architects, Product Managers, and third‑party consultants to align solution and product strategy.
* Manage the full project lifecycle, driving a solution from conception to operational handover.
Operations
* Keep technical skills up to date and track new technologies.
* Design with automation in mind, creating solutions that minimise hands‑on activity needed to fix issues.
* Define, analyze, plan, forecast, measure, maintain and improve all aspects of service availability.
* Explore, analyze, and identify opportunities for business and service improvement.
* Maintain awareness of emerging technologies outside your specialism.
* Be aware of high‑impact changes and projects in Infrastructure Services and take proactive measures to ensure service stability.
Leadership & Potential
* Collaborate with wider teams to drive overall enterprise design.
* Demonstrate leadership qualities by coaching and mentoring others to achieve team objectives.
* Introduce new tools and methodologies when appropriate to simplify or increase development efficiency.
* Understand when new tools may not be appropriate.
* Introduce new technologies into Tesco as a product evangelist.
* Adapt to changes in technology or support scope.
* Prepare and maintain technical documents and presentations for systems engineering and system operations.
* Be proficient in written and spoken English and comfortably communicate with leaders and engineers.
* Have experience designing and driving large, complex service improvement or projects.
Drive, Judgment, Influence
* Have the drive to succeed and deliver, and to see beyond formal role boundaries.
* Be willing to challenge others and yourself and to take appropriate risks.
* Can bounce back and adapt to setbacks.
* Anticipate and identify issues quickly and respond with agility.
* Understand business impact and liaise with the right teams to resolve issues.
* Use a larger‑picture perspective to approach issues and make decisions with an open mind.
* Show humility, use challenge and feedback to improve.
* Navigate effectively with insight into organisational dynamics.
* Influence and motivate while adapting approach to connect with others.
Technology Understanding
* Expert knowledge of the M365 product stack, management tools and licensing models.
* Solid background with generative AI and Copilot solutions, including agents at scale.
* Domain Admin / Identity management experience at a large, complex global enterprise.
* Expert knowledge of Power Platform and related technologies.
* Solid experience with SharePoint.
* Deep understanding of data technologies, both on‑premises and cloud.
* Deep understanding of data security, archiving, retention, compliance and backup/recovery.
* Experience with VMWare and Azure virtual platform technologies.
* General awareness of digital/modern workplace technologies.
* Strong knowledge of Windows security, auditing and up‑to‑date Microsoft security best practices.
* Advanced PowerShell scripting and automation skills focused on Windows infrastructure.
* Good understanding of networking and firewall concepts.
* Strategic mindset, able to articulate a technology vision and underpinning roadmap.
Finance & Commercials
* Understand and initiate proof‑of‑concepts and pilot activities.
* Support business cases by evaluating suitable products for their technological and commercial impact.
* Understand budgeting and procurement processes and apply this knowledge in planning and influencing product roadmaps.
* Structure and present technology business case/proposals.
Benefits
* Annual bonus scheme up to 20 % of base salary.
* Holiday starting at 25 days plus a personal day (plus bank holidays).
* Private medical insurance.
* 26 weeks maternity and adoption leave after 1 year of service at full pay, followed by 13 weeks statutory maternity or adoption pay, and 4 weeks fully paid paternity leave.
* Free 24/7 virtual GP service and Employee Assistance Programme (EAP) for mental wellbeing.
About Us
Tesco’s vision is to become every customer’s favourite way to shop, whether at home or on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Tesco values an inclusive culture where every colleague can be themselves. We are committed to providing a fully inclusive and accessible recruitment process.
Contact Information
Apply for this role by clicking the link above or visiting Tesco’s careers page. Working patterns are blended, combining office and remote work.
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