About the Role Join us at Skegness Pier, one of the largest entertainment centres on the East Coast of Lincolnshire and a much-loved destination for family fun all year round. Located in the heart of Skegness with beautiful sea views, the pier offers a wide range of indoor attractions and amusements for guests of all ages. As an Arcade Team Member, you’ll play a key role in delivering a fun, safe, and welcoming experience within our arcade areas. You’ll support guests, keep machines running smoothly, replenish stock and prizes, and help maintain the lively atmosphere that makes Skegness Pier such a popular attraction. Principal Responsibilities Deliver outstanding customer service, ensuring every guest enjoys their arcade experience. Replenish stock and prizes to keep machines ready and operational throughout the day. Maintain high cleanliness and presentation standards across all arcade machines and surrounding areas. Assist guests with basic machine queries and troubleshooting where required. Support the wider pier team to create a friendly, welcoming, and enjoyable environment. Who We’re Looking For We’d love to hear from you if you are: Reliable with great timekeeping and a positive work ethic. A team player who enjoys working in a fast-paced, guest-focused environment. Passionate about customer service and creating memorable experiences for families and visitors. No previous experience is required—just the right attitude and a willingness to learn! Benefits Life Assurance cover, including: 24/7 access to a virtual GP and advanced nurse practitioners. Children’s mental health support. Second medical opinion on a diagnosis and treatment. Support with long term health conditions. Wellbeing resources. Financial and legal information support. Additional Benefits • Regular rewards and incentive schemes • 25% team discount on food and beverage • FREE access to selected attractions (T&Cs apply) • FREE onsite parking • Access to our company pension scheme Work Schedule • Weekend availability is required. • Shifts may vary depending on operational needs. Why Join Skegness Pier? At Skegness Pier, you’re not just joining a team, you’re becoming part of a friendly, energetic group dedicated to delivering great entertainment and unforgettable seaside memories. If you’re looking for a role where no two days are the same and the atmosphere is always lively, this could be the perfect opportunity for you.