Job overview
Pathology is at the heart of healthcare, Pathology Reception is the starting point of every specimen’s analytical journey, from inpatient to outpatient, everything starts with us.
Many roles are described as full of variety with no two days the same, this is a diverse role with a wide range of tasks so you’ll never be bored!
This isn’t a typical Receptionist role & will you achieve your daily steps and beyond! We are a small but active multi-tasking team, so if you are looking for something a little different to a run of the mill “desk job”, then this is the role for you. Your self-motivated nature combined with effective team working skills, will enable you to thrive in our Pathology Reception area in the heart of the Royal Preston Hospital.
Strong, friendly communication is an absolute must within the team as being front of house, we liaise and interact with staff of varying degrees and patients alike, both over the phone and in person, so giving that personal touch and lasting impression is important to us.
Full training will be given for all aspects of the role so previous experience of working in similar roles is not necessary. We have a comprehensive training programme & will ensure that you are confident & competent to perform all of the required duties as we want you to join us and absolutely thrive here.
We really are looking for someone fabulous to join our Pathology Reception team and be at the forefront of healthcare in our hospital! We are looking for you!
Main duties of the job
We are a busy, modern, and well equipped UKAS accredited Laboratory, which provides specialist services to Plastics, Neurology, Neurosurgery, Renal, Trauma, Orthopaedic and Cancer Care in addition to the routine services.
Whilst the role is primarily based at Chorley, you may be required to work at our Laboratory at Preston Hospital to cover absence which we know you will understand.
Think that you fit the bill? We are very proud of our service and would love you to follow us on Twitter @LancsHospPath and have a look at the kinds of things we have been up to recently.
Working for our organisation
We have 10,000 fantastic people working hard to deliver quality services to our patients. Whatever your role, you help look after 370,000 people in our local area & give specialist care to 1.5 million people across Lancashire & Cumbria.
Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns.
You’ll have access to varied development opportunities, learn new skills, meet fab people & do things you’d never have done. You’ll learn about working in a hospital, interacting with people from all different roles to build skills & enhance your career path.
You’ll make an impact, be challenged to think differently, be bold & help innovate to keep improving things. Everything we do centres around patient care and enhancing their experience which means your role is pivotal and something really to be proud of.
Detailed job description and main responsibilities
Duties include, but are not limited to:
1. Receipt & sorting of biological samples for the Pathology Directorate;
2. Ensuring that laboratory consumable supplies are maintained to the wards & to all of the GP Practices in the Greater Preston & Chorley & South Ribble PCN's
3. Handling enquiries face to face, via email and on the phone
4. Ensuring that urgent work is fast tracked appropriately through the department
5. Supply stock to Wards/Departments and GP practices as requested in a timely manner.
6. Report on delivery of goods & services
7. Performs work consistent with health and safety legislation, policies, procedures and assessment of risk
Person specification
Knowledge and Experience
Essential criteria
8. Experience of working in similar environment
9. General appreciation of the importance of Health & Safety issues
10. Understands the need for confidentiality
11. Basic IT skills
12. Computer literate
Desirable criteria
13. Previous Data Processing experience
14. Previous Pathology Laboratory Experience
Qualifications and Education
Essential criteria
15. Educated to GCSE standard, or equivalent
Desirable criteria
16. NVQ 2 Clinical Support
17. RSA II