Wynn Mayfair, located in the heart of Mayfair, offers exclusive world-class experiences to its members.
From its aristocratic beginnings, the club has evolved to a modern gaming and dining environment. At Wynn Mayfair we strive to provide opportunities for all our employees to learn, grow and thrive in a positive and supportive work environment which embraces diversity and inclusiveness. We pride ourselves on making the ordinary extraordinary through our purpose and together, we create exceptional experiences with respect and care for our internal and external communities.
The role
Reporting to the Casino Manager, Dealer/Inspectors are accountable for providing an exceptional customer experience through the demonstration of welcoming, polished, personalised, attentive and engaging behaviours. This includes but is not limited to:
* A focus on customer service values. Providing a customised service to all gaming patrons.
* Contributing to a culture of positivity.
* Maintaining game integrity and consistency.
* Inspecting dealer performance.
* Collation of accurate player data input through the Player Management System.
Do you have:
* A minimum of 3 years’ dealer/inspector experience.
* Mayfair casino experience.
* Hold a valid Personal Functional License (PFL).
* Have knowledge of the current UK gaming regulatory and legislative requirements.
* A solid understanding and experience of customer service values with exceptional communication skills.
Additional Information
* Candidates must be able to demonstrate they have the Right to Work in the UK at interview stage.
* Due to Gambling Regulations, all applicants must be over the age of 18.