Community District Nursing Administrator
We have a rare opportunity for an administrator to join the Dalton and Ulverston District Nursing team. The post is for 15 hours per week over 2 days – Thursday and Friday. This is part of a job share.
The administrator role is paramount for the service. You will answer the telephone, complete non‑clinical administrative duties, and lead with inputting data for our essential audits and spreadsheets. You will work within a very supportive, experienced and friendly professional team and have senior nurse support to triage the referrals into the service. This is a brilliant opportunity to experience working in a team and develop knowledge on NHS computer systems and processes. You will have access to training opportunities to develop your skills and knowledge.
We need someone who is proactive, positive and able to work in an adaptable environment.
We encourage interested candidates to contact the service for informal discussions.
Responsibilities
* Provide comprehensive administrative support: telephone contact with staff and patients, use of a variety of IT packages, notes/file, preparation, inputting patient data.
* Attend meetings, take minutes, prepare spreadsheets and audit information.
* Archive patient notes, photocopy and scan documents.
* Order patient equipment via community equipment store and NHS supplies.
* Act as main point of contact for patients/relatives/carers and other health care professionals.
* Taking messages, signposting callers for non‑clinical advice as appropriate, ensuring adherence to Caldecot guidelines.
* Communicate in a compassionate and empathic but assertive manner as appropriate.
* Provide information to patients regarding community appointments and direct queries to the correct source.
* Liaise with team members to ensure an effective use of clinical time.
Contact
For further details / informal visits contact:
Name: Marie Rogers
Job title: District Nurse Team Leader
Email: marie.rogers@mbht.nhs.uk
Telephone: 01229 407788
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