Senior Assistant Admin Support Practitioner (Radiotherapy Physics)
NHS AfC: Band 3
Job overview
An exciting opportunity has arisen within the Radiotherapy Planning department for a full time, Band 3 Senior Assistant Clinical Support Practitioner (Radiotherapy Physics), to join the administration team based at Derriford Hospital.
We are looking for an enthusiastic, effective communicator and motivated individual to join our team. The post-holder will be working closely with clinical and administrative colleagues to ensure tasks are completed to a high standard ensuring the smooth running of the service.
The successful candidate will be responsible for providing clerical services for the Radiotherapy Physics section within the Healthcare Science and Technology Directorate.
The post will provide a wealth of opportunities to develop and broaden abilities.
This role is demanding and interesting and will require someone who is adaptable and able to work under pressure, has attention to detail, skill to manage a variety of tasks to ensure to meet deadlines within the service. The ideal candidate must have a ‘can do’ attitude and ability to use their own initiative with effective communication/interpersonal and IT skills. A friendly and approachable nature are essential for this role as you will be interacting with patients as they embark on their radiotherapy treatment pathway.
Main duties of the job
To co-ordinate and deliver a comprehensive Admin service to Radiotherapy Physics in an efficient and timely manner. This will primarily include work in the Stereotactic and External Beam Radiotherapy services.
Working on own initiative and maintaining good communications between the team, patients, carers and other health professionals.
To contribute to the effective delivery of patient treatment pathways.
To maintain patient confidentiality in accordance with the Trust Code of Practice.
To work in line with the Trust values and professional policies /codes of conduct.
To prioritise demand, accommodate unplanned events and work without direct supervision.
Preference will be given to internal Trust staff, as well as ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.
Working for our organisation
We are a people business – where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure.
PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC. PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY. If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment manager for this post who will put you in touch with the recruitment team. We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.
Detailed job description and main responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Person specification
Qualifications
* NVQ level 3 in either business administration or related subject or equivalent demonstrable experience.
* Qualified in word processing or typing qualification or equivalent demonstrable experience.
Knowledge and Experience
* Demonstrable experience of delivering a wide range of administrative and secretarial tasks to a high standard in a patient/service focused environment
* Able to exercise own initiative and prioritise/manage own workload, without direct supervision.
* Well-developed IT skills, able to accurately manage, manipulate and report information in multiple formats i.e. tracker lists/ spread sheets/ databases etc.
* Understanding of Scientific and medical terms.
Aptitude and Abilities
* High standard of literacy & numerical accuracy.
* Good interpersonal skills and the ability to relate well to people of all ages and type (empathy, compassion).
* Adaptability, flexibility and able to manage unpredictable work demands, work patterns and interruptions within the routine workday.
* Able to undertake duties working prolonged periods of working at a PC workstation.
* Excellent attention to detail.
* Able to deal with occasional distressing circumstances with patients and relatives attending the Plymouth Oncology centre.
* Tactfully & confidentially communicate written and verbal information.
* Able to cope with sensitive nature of work.
PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY INCLUDING YOUR JUNK FOLDER.
If you need support with the online application process or require reasonable adjustments with the application and/or interview process please contact the Recruiting Manager for this post.
We recognise that work life balance is important for our colleagues and so we invite requests from applicants about less than full time/flexible working for our advertised roles. We recommend contacting the manager of the role prior to applying and we commit to giving requests full consideration.
We welcome and encourage applicants who identify with all protected characteristics to apply for our roles. We believe that diversity strengthens our teams and improves our patients' experience. At UHP we aim to create an inclusive workplace and hospital where everyone feels they belong and included.
It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.
Providing false information is an offence & could result in the application being rejected or summary dismissal/police action if an applicant is successful.
Please note that if you are successful in your application & accept the position you agree that the Staff Health and Wellbeing Department can access your health records from your current/previous employer in order to check the status of your inoculations & screening tests. This is an automated process & the information will only be used for these purposes prior to your taking up the position with us.
For Doctors Roles:
Unsolicited CVs and Candidate Profiles/Details
University Hospitals Plymouth has a commitment to sourcing candidates directly and as such we do not accept speculative CVs from agencies.
We do, however, work with a defined list of preferred HTE Framework suppliers who may be invited to support us in sourcing candidates for particular roles.
In line with our preferred supplier list, we only pay agency fees where we have a signed agreement in place and an agency has been instructed by a member of the Trust’s Medical Workforce team.
We do not pay agency fees where speculative and unsolicited CVs are submitted to the Trust or Trust employees by any other means than the official route above. Where this is not observed the Trust reserves the right to contact these candidates directly and initiate discussions without payment of any agency fee.
Any candidate details (whether written or spoken) or CVs that are referred directly will not constitute an introduction. The Trust will under no circumstances be responsible for any recruitment fees in relation to these contacts.
Submission of any unsolicited CVs, candidate’s details and/or proposals to the Trust will not be considered further and will be deemed evidence of full and unlimited acceptance of this Agency Protocol.
In order to establish and maintain good working relationships with the Trust’s agency suppliers, we ask that this Protocol is adhered to and thank you for your co-operation.
Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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