Join the team that Always Cares!
Are you the type of person that gets out of bed on the right side every
day? If so, we would like you to come and join us as a Night Concierge at
the 15 Basil Street Apartments. We are located in Knightsbridge,
one-minute walk from the Knightsbridge station.
Some of our fabulous benefits you will enjoy as a Night Concierge are:
£29,000 pa + discretionary meal allowance
· Pension scheme
with company contributions
· 50% discount in
all our restaurants and Spa’s across our properties
· Team member and
Friends & Family rates across our properties
· Extensive
discounts on our benefits platform
· Access to private
medical insurance
· Interest free
season ticket loan
· Employee Assistance
Programme - 24/7 online GP, mental health support and virtual wellbeing
· Bike to work
scheme
· Complimentary
laundry
· Access to
development plans, apprenticeships and world-class management development
programmes including educational sponsorship
· Recommend a
Friend incentive
· Opportunity to
join our taskforces to contribute to the business focuses, community and
environment
· Employee
recognition schemes and Social Committee events including gala dinners and much
more!
We are currently looking for a passionate Night Concierge, to join
our Basil Street team on a permanent basis, with an
immediate start to join us in consistently delivering memorable moments and
five-star service to our guests and each other. It is important to us that
everyone in the team brings positive energy to support our happy and fun
environment, as we strive to build a community of diverse backgrounds and life
experiences.
As a Night Concierge, your main duties and expectations for the
role will include:
* Be present in the lobby when require in order
to greet and assist guests in a polite and friendly manner in line our LQA
& AA Standards
* Ensure that all ad-hoc information provided to
the guest is correct and reliable
* Be familiar and up to date with hotel offers
and services (special packages, etc.)
* Maintain confidentiality of guests at all
times
* Anticipate guest needs and to use available
knowledge in order to exceed guest expectations
* Maintain a positive approach at all times,
especially when handling any issues or guests
We are…
· #1 apartment in London on TripAdvisor
We are more concerned with what’s in the glass, not whether its’ half
full or empty, so if you feel this Night Concierge role is for you,
come and pour some happiness into yours by joining our award-winning family
today!
All applicants must be legally eligible to work in the UK