About Us:
THE HARPER HOTEL is a contemporary country escape in one of England's most unspoiled corners, it is luxuriously laid-back and appealingly unstuffy – a place where anything goes and nothing’s too much trouble. THE HARPER HOTEL is a contemporary country escape in one of England's most unspoiled corners, it is luxuriously laid-back and appealingly unstuffy – a place where anything goes and nothing’s too much trouble.
Restaurant Manager
We are looking for a dynamic, service-led
Restaurant Manager to join us at The Harper.
This is not your typical manager role. Think of it
as part Maître D’, part service coach, part guest experience creator. You will
be the warm welcoming face that sets the dining tone: greeting guests by name,
ensuring service flows effortlessly and bringing a real sense of occasion to
every dining experience.
You'll be working alongside Executive Chef Jack
Gosling, whose culinary journey has taken him from local Norfolk establishments
to the two Michelin-starred Spectrum in Amsterdam. Jack brings a unique
perspective that blends his deep local roots with world-class international
experience, championing an approach to cooking that celebrates Norfolk's
incredible seasonal bounty. His collaborative leadership style and commitment
to building tight-knit kitchen teams creates an environment where culinary
excellence and creativity flourish.
What you’ll be doing:
General Operational Duties:
· Owning the floor – leading every service with
confidence, presence and purpose.
· Managing and motivating the front of house team,
ensuring standards remain sharp and consistent.
· Holding daily briefings to communicate service
priorities, menu updates and guest insights.
· Working closely with the kitchen and hotel team to
stay aligned on menu changes and timings.
· Maintain immaculate standards, leading by example
and ensuring food safety and health & safety compliance.
· Plan and schedule rotas according to bookings
· Bringing passion and purpose to every service,
adding value, insights and joy.
What we are looking for:
· A confident, polished floor presence and love for
hospitality.
· Experience in hospitality with good knowledge of
food and beverage.
· Strong people and leadership skills, someone who
can inspire and direct a team
· Exceptional communication and a genuine passion for
food and guest experience
· Sound knowledge of food safety and allergen
management
· Calm under pressure and solution focused
· Someone who wants to make a difference and leave
their mark
Why work with us:
· Be part
of our Michelin Key award-winning hotel
* Work alongside Executive Chef Jack Gosling, who brings experience
from the two Michelin-starred Spectrum in Amsterdam
* Be part of a successful, forward-thinking company where you can
make a real impact and build a meaningful career
* Benefit from our focus on personal and professional growth
with genuine wellbeing support
* Cycle to work scheme
* 28 days holiday (inclusive of bank holidays)
If this speaks to you and you are feeling inspired,
we'd be thrilled to connect!