Your Role
We have an exciting opportunity to join our Front Office Team at The Fife ArmsasFront Office Host!
We are looking for enthusiastic individuals with a similar level experience and a passion for excellent hospitality and a desire to develop your skills whilst under the mentorship of our Front Office Manager and the team.
As Front Office Host, you will be responsible for:
* Providing an exceptional guest experience from check-in to check out
* Positively approaching sales opportunities in order to maximise revenue
* Making informed recommendations based on in-depth knowledge of the rooms and services of the hotel and using upselling techniques at every appropriate opportunity
* Supporting a safe working environment by adhering to Health & Safety, Food Hygiene, Fire and Evacuation procedures and Licensing Laws
* Taking ownership of your personal development enhancing your ability to build knowledge and make informed recommendations
* Ensuring a presence on the front desk throughout the day
* Ensuring guests requests are delivered with efficiency and effectivity
* Ensuring that public areas are maintained clean, neat, and tidy
* Working cohesively with the management team to achieve out shared goals
* Engaging with the Reception, Reservations, and the Housekeeping team
Youll be surrounded by a team with a creative flair and a passion for br...