About the Role
Are you curious about the future of AI and eager to get hands‑on experience training and implementing AI systems? We’re looking for a motivated graduate or early‑career professional to join our AI Agent training team.
You will work remotely within the UK and/or from our office in London at times.
What You’ll Do
* Deploy pre-templated AI Agents into customer workflows, learning UX and AI best practices from our team.
* Collaborate with customer success, product, and conversation design teams to understand customer needs.
* Help construct and organise datasets, conversation flows, and knowledge services alongside customers.
* Support the setup and configuration of language and knowledge services.
* Learn to validate AI implementations against our SAFER benchmark standards.
* Monitor AI Agent performance through automated testing, conversation analysis, and AI evaluations.
* Identify improvement opportunities based on real user conversations, customer feedback, and performance metrics.
* Contribute insights from live projects to help optimise our AI Agent templates.
Skills & Experience
* Analytical thinking: You enjoy working with data, spotting patterns, and organising information in structured ways.
* Foundational LLM knowledge: Familiarity with how large language models work (coursework, side projects, or self-study counts!)
* Curiosity about prompt engineering: Some exposure to crafting prompts or experimenting with AI tools like ChatGPT, Claude, or similar.
* Basic understanding of conversation design or UX principles (or eagerness to learn).
* Problem‑solving attitude: You’re excited to tackle new AI challenges and learn from setbacks.
* 1-3 years of experience OR recent graduate with relevant coursework/projects in AI, data science, computer science, linguistics, or related fields.
Nice to Have
* Experience with RAG (Retrieval-Augmented Generation) systems.
* Exposure to conversation design or chatbot development.
* Python or other programming basics.
* Previous internship or project work involving LLMs.
What You’ll Gain
* Direct mentorship from experienced AI practitioners.
* Hands‑on experience with cutting‑edge LLM technology.
* Opportunity to shape how AI systems interact with real users.
* Career growth path in the rapidly expanding field of AI training.
Benefits
* 24 days paid holiday per year plus local bank holidays.
* Paid time off for volunteering or charity work (up to 3 days).
* Per year wellness budget.
* Private healthcare insurance (UK-based only).
* Pension Scheme with NEST (UK-based only).
* Company share options.
What to Expect
Friendly Team, Interesting Work!
* Work with a startup team to define a whole new era - the way we work is going to be heavily impacted by these technologies. We are building the tools for how work will be done in the future.
* Work with a team that values you and your time - we’re an experienced team working to grow a sustainable business.
* Work remotely - work from home and/or our offices in London.
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