New Business Account Handler Location: Lancing, West Sussex, BN15 8UW (Hybrid – minimum 3 days in office) Contract Type: Permanent Hours: 35 hours per week Salary: £25,685.00 per annum, Band C, Level 3 About the Role We’re looking for a motivated and confident New Business Account Handler to join our team. This role is focused on developing new insurance business from small and medium-sized charities. You’ll be a key part of our growth, helping prospective clients find the right cover while providing a high-quality, personalised service. I n this role as our New Business Account Handler, you will: Speak with prospective charity clients to understand their insurance needs Provide tailored advice and quotes Convert enquiries into new business and meet set targets Cross-sell and up-sell to existing clients Manage the full process from quote through to policy documentation As our New Business Account Handler, Key Responsibilities are: Handle new business enquiries from start to finish Follow up on leads and targeted campaigns Match client needs to suitable insurance products Ensure all documentation is accurate and compliant Build strong, trust-based relationships through excellent service What we’re looking for in our New Business Account Handler: Some experience in commercial insurance A positive, client-focused approach to work Strong communication and problem-solving skills Confidence working toward goals and targets Insurance qualifications (Cert CII or working towards it) are a plus What we offer as our New Business Account Handler: A supportive, inclusive, and collaborative team environment Ongoing learning and professional development opportunities 28 days annual leave, rising to 32 days after 2 years, plus additional time off over Christmas Flexible working options to suit you, your role, and your team A double-matched pension scheme, up to 10% employer contribution A family-friendly approach, with generous family leave policies For a full list of our benefits, click here. Closing date for applications : 11:59 pm Sunday 12th October 2025 Interviews will be held in person, week commencing Monday 13th October 2025. Strictly no agencies. The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.