Job Description
Retail Support Specialist - Milton
1. About The Role
Ready to apply Before you do, make sure to read all the details pertaining to this job in the description below.
2. SALARY: Starting from £26,368.80 pa dependent on experience
LOCATION: Milton K e y n es
HYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be based in the Milton Keynes office however flexibility is expected to meet the needs of the business and the role.
HOURS / CONTRACT TYPE: Full Time Permanen t, 35 hours per week
CLOSING DATE: 08/01/2026 We reserve the right to close the advert earlier If we receive a high volume of applications.
We’re looking for a Retail Support Specialist to resolve Dealer, Brand, Broker, and VWFS UK escalations that impact commercial targets and customer satisfaction, while ensuring smooth collaboration across teams.
This high-impact role will be instrumental in driving service excellence and safeguarding SLAs by coordinating actions and task owners, ultimately supporting business growth and enhancing partner relationships.
What you’ll be doing:
3. Act as the key link between Dealers, Brands, Brokers, VWFS UK Sales field teams, and internal departments to ensure smooth workflows and timely ...