Cloud Services – Wintel Engineer
Milton Keynes – hybrid (3 days in the office)
10% bonus, 27 days annual leave plus bank holidays, paid parking and more!
Monday – Friday 9am-5pm (potential of on-call rota in the future)
Our client is a multiple award-winning IT Cloud & Managed Services partner, run and privately owned by technologists at its very core; If you want to develop your career with a progressive company within the Private/Hybrid cloud space, this could be a great role for you!
The Microsoft Team is the catalyst to provide further services to both new and existing clients with infrastructure in the Azure Cloud; As a Senior Engineer within the team, you will handle many of the 3rd line escalations as well as project-based responsibilities such as onboarding, migrations etc.
Providing technical leadership and escalation support for complex infrastructure and Wintel-related issues across client environments, acting as a senior resource within the Wintel Team.
Architect, implement, and support secure and scalable Wintel infrastructure solutions, including physical, virtual, and cloud-based environments (primarily Microsoft Azure).
Lead or contribute to infrastructure projects such as server refreshes, platform migrations, and virtualization deployments with a focus on uptime, resilience, and cost-efficiency.
Perform performance tuning, system optimisation, and capacity planning to ensure infrastructure reliability and maintainability.
Engage in Major Incident and Problem Management, including conducting Root Cause Analysis (RCA) and implementing long-term solutions.
Conduct regular reviews across client estates, proactively identifying and addressing potential risks or inefficiencies.
Develop and maintain comprehensive system documentation, including High-Level and Low-Level Designs (HLDs/LLDs), operational procedures, and knowledge base content.
Use service management tools to manage and prioritise tasks, ensuring SLA adherence and timely resolution of incidents and requests.
Good knowledge of Microsoft Technologies as well as Networking, Virtualisation and Storage
Including Desktop OS, Server OS, Hyper-V, Active Directory, Exchange
Cloud technologies - Azure, Microsoft 365, AWS
Experience of working within a Managed Services environment or a similarly structured (ITIL) based organisation Or Onsite support experience
Experience in the implementation or management of company policies and procedures
CCNA, VCP, MCP, NCDA is desirable