To provide effective lending deposit and banking solutions to meet the needs of clients, whilst building a profitable and sustainable portfolio. Building strong relationships with clients and ensuring client satisfaction by providing exceptional service.
To win new deposits by articulating the Bank’s sound credit profile, explaining our range of savings products and delivering bespoke solutions to our clients.
Preparation and completion of internal credit applications and regular monitoring of existing borrowing in line with the Bank’s credit policies, seeking support and training where appropriate
Full adherence to regulatory requirements, risk appetite and Bank policies to ensure clients and prospective clients are treated fairly and receive a high-quality service and that the bank is protected at all times.
Maintaining accurate and relevant client records in accordance with the Bank’s procedures and data protection (inc. KYC / anti-money laundering reviews).
Develop and maintain a sound understanding of how the Bank operates and its commercial environment, as well as with issues likely to impact the Bank’s client base.
Attendance at suitable networking events and undertaking targeted business development activities.
Working alongside colleagues across the Bank to provide exceptional client service and meet the Bank’s objectives.
Consistent and accurate use of CRM including updating meetings contacts, prospects, new and referred business etc.
To undertake or support ad-hoc business projects as required.
Achieved or working towards a recognised professional banking qualification (e.g. Delivers clear, well‑structured presentations, adapting style and content to suit different audiences and settings.
Strong networking and business development skills, with experience of developing and sustaining internal and external stakeholder relationships.
Consistently represents the Bank with the highest standards of conduct and professionalism.
At Hampden Bank, we provide private banking as it should be: approachable, accessible expertise delivered through loyal, long-lasting client relationships. Personalised service is at the core of our business, with a culture that is built on relationships. We take the time to get to know our clients to help them achieve their aspirations.
We offer exciting career opportunities through professional and personal development, and have an extensive range of benefits you can enjoy.
If you are excited about this opportunity and think you can bring value to the role and Hampden Bank, but your experience does not align perfectly with every aspect of what we are looking for, we would be happy to hear from you.
If you have any questions or are interested in learning more about the role, please contact the People Team and we will get back to you as soon as possible.
HYBRID WORKING / FLEXIBLE WORKING
We support hybrid working and our policy is that colleagues spend at least 60% of their working week in the office to connect and collaborate with their colleagues.
We are open to considering requests from candidates who are looking for flexible arrangements.