Appointment Setter / Telesales Executive (Warm Leads - Office Based)
Location: Bristol (Hallen)
Hours: Monday to Friday (Office-based, 5 days per week)
Option to work an alternate Saturday instead of a weekday
Important Location Information
The company's office is based on the outskirts of Bristol near Hallen. Public transport is not available, so candidates must have access to their own transport unless they live within walking distance.
About the Role
We're looking for an experienced and enthusiastic Appointment Setter / Telesales Executive to join a rapidly growing provider of mobility scooters and recliner beds.
This company has built a strong reputation for integrity, professionalism, and outstanding customer service - reflected in an excellent Trustpilot score and loyal customer base.
This is a warm-leads position - no cold calling. You'll be following up on genuine website enquiries and inbound leads, arranging appointments for field-based consultants to visit customers at home.
If you enjoy speaking with people, building rapport, and helping individuals regain their independence, this is a rewarding role where your conversations truly make a difference.
Salary & Benefits
Uncapped commission: Earn between £1,500 - £3,500+ per month on top of your £30K basic salary
Full product and sales training provided
Supportive, ethical, and customer-focused working environment
Key Responsibilities
Make 50-60 outbound calls per day to warm leads (no cold calling)
Discuss customer needs, explain product benefits, and book home appointments for our field sales team
Maintain accurate records in the HubSpot CRM system
Send brochures, follow up on enquiries, and manage ongoing customer communication
Reschedule appointments when necessary (e.g. if a field rep is delayed or needs to rebook)
Build positive relationships with customers and team members alike
About You
Confident, friendly, and comfortable speaking to customers over the phone
Resilient and motivated, with strong persuasive and listening skills
Organised, reliable, and able to manage a busy day of calls and follow-ups
Experience in B2C telesales, appointment setting, or inside sales preferred
Knowledge of UK geography beneficial (for planning appointments)
Passionate about helping customers and providing excellent service
Next Steps
Interested in learning more?
Apply today and take the next step in your sales career with a company that truly makes a difference.
Please note: Candidates must have the right to work in the UK and access to their own transport to be considered.
Disclaimer:
This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission