EMED Group Kibworth Harcourt, England, United Kingdom
We have a fantastic opportunity for full time Ambulance Care Assistants to join our team based in Kibworth, Leicestershire.
Overview
An Ambulance Care Assistant (ACA) is a hugely rewarding and fulfilling role. Each day, you’ll be helping someone in need, making their lives that little bit easier, and knowing that you make a difference to their day provides you with a real sense of achievement.
Your main responsibility will be transporting elderly, sick and vulnerable service users to and from their medical appointments and between healthcare facilities. This can be carried out as two-person crews or alone, so it is vital to hold a full UK driving licence and to have a good degree of physical fitness.
This role requires you to work on a rota basis working 5 x 8hr shifts per week including some weekends. The operational hours for this role are between 5am and midnight, you may be required to work any shift within these hours.
Responsibilities
* Transport patients between medical appointments, healthcare facilities, and on occasion to and from patient homes.
* Assist in the transportation of ‘end of life’ service users with empathy and professionalism.
* Build rapport by effectively communicating with patients and their relatives/friends.
* Lift, secure and help service users in and out of the Ambulance.
* Handover patients to appropriate staff on arrival at treatment centres/hospitals or to family/friends at home.
* Transfer patients between beds, stretchers and chairs, both in hospital and during medical escorts.
* Assist service users with challenging behaviour and/or mental health illnesses.
* Ensure the ambulance is kept safe, clean and tidy.
Requirements
* Committed to patient care
* Effective communicator experienced in handling emotional circumstances
* Calm, considerate, careful driver with no more than three penalty points on license
* Natural team player with collaborative skills
* Physically fit for patient handling and moving
* Pass an Enhanced DBS check (company funded)
* Ability to work flexible shifts
* Familiar with the local and surrounding area
Benefits
* Life Assurance – £5,000 for colleagues and their families
* 24/7 online/telephone GP consultations and access to prescriptions
* 2nd opinion medical support following diagnosis or during treatment
* Cash-plan benefits (dental, optical, chiropody) and other health supports
* Access to mental health consultations
* Access to physiotherapy consultations
* Access to legal advice on domestic issues
* Financial guidance on retirement planning, tax savings and state benefits
* Long Service Recognition Scheme with increased annual leave after 5 years
* Internal recognition scheme with financial rewards and annual event
* Refer a Friend recruitment incentive
* The EMED Foundation for community support
* Paid holiday entitlement
* Pension Scheme
* Blue Light Card
* Uniform provided
* Employee Assistance Programme (wellbeing support)
* Flu vaccination campaigns
Hiring process
This role will be subject to regulatory pre-employment checks. You may be asked to provide details of your full employment history during the interview process. Your HMRC record may help you prepare this information.
About EMED Group and values
The EMED Group is the result of the merger of ERS Medical and E-Zec Medical. We are the largest Patient Transport and Care Partner to the NHS with around 4,000 colleagues across 60 depots. We promote equality, diversity and inclusion and are committed to treating all employees, patients, and clients with dignity and respect. We strive to be representative of all sections of society and to provide an inclusive and safe working culture for all.
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