About the Role We are working with a well-established and fast-paced freight forwarding business that specialises in time-critical shipments. Due to growth, they are now seeking an experienced Import & Export Operations Coordinator to join their dedicated operations team. This is a varied and hands-on role, where youll be responsible for managing shipments from start to finish across multiple transport modes (air, sea, road and courier). Youll be an integral part of the operations team, ensuring clients receive the highest levels of service, with shipments delivered safely, efficiently, and on time. Key Responsibilities * Coordinating worldwide multimodal imports & exports (air, sea, road, courier) end-to-end * Managing bookings, collections, transport, and liaising with overseas agents/customers * Preparing and processing shipping documentation * Submitting import & export customs entries * Building strong relationships with customers, suppliers, and partners to deliver excellent service * Providing quotations, pricing jobs, and raising invoices accurately * Handling multiple shipments simultaneously and communicating effectively at all times