Contract type: Permanent
Location: Hatfield (Hybrid working – 3 days in the office)
Working hours per week: 40 hours
Level: Senior
Application Closing Date: 20th February 2026
About Us
Our mission is to deliver joy in every shop, through unbeatable choice, unrivalled service, and reassuringly good value.
We’re Ocado Retail, a market‑leading joint venture between Ocado Group and M&S, and the world’s largest dedicated online supermarket, ocado.com. Not only is Ocado.com the only place to shop a full range of M&S food online, it’s also the home to the widest online supermarket range in the UK and champion of small, independent brands. We’re also the brains behind Zoom by Ocado, our same‑day grocery delivery service.
About The Team And The Role
You will be joining the Enterprise Solutions Team as the technical authority and strategic leader for integration at Ocado Retail. This role is focused on high‑level architectural design and oversight, ensuring our applications, platforms, and data pipelines work together securely, efficiently, and at scale.
You will be instrumental in shaping our technology landscape, working on exciting projects that include defining our MuleSoft Anypoint Platform strategy and designing hybrid cloud architectures with AWS and GCP. This is a key strategic role where you will grow your skills in enterprise‑level governance, strategic planning, and sophisticated vendor management.
What You’ll Do
Strategic Architecture & Design
* Define and enforce enterprise‑wide integration standards, patterns (Pub/Sub, Request‑Response, Batch), and best practices.
* Own the MuleSoft Anypoint Platform strategy, including API‑Led Connectivity and C4E (Center for Enablement) maturity.
* Design hybrid cloud architectures that leverage AWS and GCP native services (e.g., Lambda, Pub/Sub, SQS, Eventarc) alongside Mulesoft.
Implementation Oversight & Vendor Management
* Lead and govern the implementation of integration solutions, primarily executed by third‑party development partners and internal teams.
* Act as the final escalation point for complex technical challenges across project lifecycles.
* Conduct architectural reviews and code audits to ensure performance, scalability, and security compliance.
Process Automation & Optimisation
* Proactively identify opportunities for automation and direct the teams responsible for delivering efficient workflow solutions.
* Oversee the continuous monitoring of system health, performance, and integration stability to ensure optimal operation.
Governance & Security
* Define and govern naming conventions, versioning protocols, and deployment guidelines for all integrations.
* Ensure that data privacy and security standards are embedded in all system connections and data exchanges, and validate compliance in all third‑party deliverables.
Strategic Planning & Enablement
* Develop and maintain the integration roadmap, ensuring it is aligned with the broader business and digital strategy as outlined in our IT Roadmap.
* Collaborate with Business Teams, Solution Managers and Key Stakeholders to translate business requirements into technical architecture for implementation teams.
Who You Are
* Education: Bachelor's or Master's degree in Computer Engineering, Computer Science, Information Technology, or a related field.
* Experience: Extensive experience in technology architecture or integration engineering, with a significant focus on architectural design and strategy.
* Vendor & Project Management:
o Proven experience managing and directing third‑party development partners, offshore teams, and external vendors.
o Strong skills in project oversight, quality assurance, and holding partners accountable to technical standards and timelines.
* Technical Acumen:
o Expert‑level knowledge of integration patterns and platforms (MuleSoft experience desired).
o Expert‑level knowledge of Cloud IaaS, iPaaS platforms (GCP, AWS).
o A strong understanding of modern programming languages (e.g., Python, Node.js) and SQL, sufficient to effectively govern development work and perform code reviews.
o Deep understanding of API protocols (REST, SOAP, GraphQL) and authentication methods (OAuth 2.0, JWT).
* Leadership & Communication:
o Excellent communication and interpersonal skills to effectively articulate architectural vision and manage stakeholder relationships.
o Strong problem‑solving skills to define and resolve complex technical and organisational challenges.
o Proven ability to work autonomously and proactively identify areas of opportunity.
What’s In It For You
By joining Ocado Retail, you’ll have the chance to experience life at the world’s largest online retailer, work with an amazing bunch of people who challenge what’s possible each day, and grow your skills and career in online retail.
If that’s not enough to tempt you, you’ll also get access to loads of great benefits to sweeten the deal. Here’s a taste of what we offer:
* Health & Wellbeing: Private medical insurance with option to add your family, Digital GP appointments, market‑leading family policies, mental health support, discounted gym memberships, dental insurance, and more.
* Spend & Save: Annual bonus scheme split between personal and business objectives, recognition with reward platform, up to 7% matched pension contributions, 15% Ocado discount, 20% M&S discount, free breakfast every day in the office, electric vehicle leasing scheme, and free shuttle bus from Hatfield station to the office.
* Never miss the moments that matter: Hybrid working, 26 days holiday plus 8 flexible bank holidays, options to buy extra holiday, 2 weeks work from anywhere, and lifestyle break opportunities.
Our Hiring Process
Lucky for us, we receive a high volume of applications and genuinely appreciate the time and effort invested by every candidate. To ensure a fair and thorough process, every application is reviewed by a member of our team. If your skills and experience are a strong match, a Talent Partner will contact you to discuss the role and guide you through the next steps of our hiring process.
Your Application and AI
In the spirit of innovation, we welcome you to use AI tools in your application, just as we use them in our own business at Ocado Retail. However, as you leverage this technology, please don't lose sight of the most important element: your unique self. Your experiences, passions, and personality are what truly set you apart. Ensure that your application still authentically conveys who you are and why you're a great fit for us.
Everyone’s welcome
We’re an equal opportunities employer, which means that we make sure all potential colleagues are treated fairly and equally. We want to ensure everyone has a fair chance to apply; if you need this job description in an alternative format (e.g., larger print, different document type, etc.), please reach out to us at careers@ocadoretail.com and we'll be happy to assist you, and if you require reasonable adjustments during the recruitment process, please let us know on the application form.
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