Credit Controller, Telford, Up to £31000 per annum, hybrid working Your new company Hays are working exclusively with a dynamic and growing business who are looking for an experienced and forward-thinking Credit controller to join their team in Telford Your new role In this position, you will take ownership of the company’s aged debt and play a key role in maintaining strong credit control processes. Your responsibilities will include: Building and maintaining positive relationships with customers while proactively following up on outstanding payments Evaluating and analysing credit checks, setting appropriate credit limits, and managing stop lists Accurately posting and allocating incoming cash to the correct accounts Working closely with colleagues across multiple departments to resolve queries and support the wider finance function Completing bank reconciliations to ensure accuracy and up‑to‑date financial records Supporting month‑end processes, contributing to smooth reporting and financial deadlines What you'll need to succeed The business is seeking an experienced and proactive Credit Controller who can confidently manage their own workload, make informed decisions, and follow through with effective implementation. You will be someone who takes ownership of the role and thrives in a fast‑paced environment.They are looking for an individual with strong communication skills, capable of building rapport and maintaining productive relationships with both internal stakeholders and external clients.You should also possess solid IT capabilities, including strong Excel skills, alongside a positive, solutions‑focused, “can‑do” attitude. What you'll get in return This is an excellent opportunity to join a successful and continuously growing business. They offer a competitive salary and benefits package, along with the flexibility of hybrid working. Based in Telford, the company prides itself on maintaining a positive, enjoyable, and supportive working environment. You will be joining a friendly team that values collaboration, professionalism, and a strong workplace culture. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4775985