Job Description
Resident Admissions Officer
Full-time, 37.5 hours per week | Clapham | £16.48 per hour plus holiday pay | Temporary until July 2025
We’re delighted to be supporting a highly regarded charity that provides exceptional residential and nursing care for older people. They’re now looking for a compassionate and organised Resident Admissions Officer to join their Resident Services team.
This is a key role responsible for ensuring a smooth, welcoming, and well-managed admissions process for new residents and their families — from the first enquiry through to move-in day.
The role
You’ll act as the first point of contact for all admission enquiries, liaising with residents, relatives, local authorities, and healthcare professionals to deliver a warm and professional service. You’ll manage the admissions database, prepare information packs, maintain waiting lists, and oversee pre-admission administration, ensuring everything runs seamlessly.
You’ll also support the wider Resident Services team — helping to create a positive experience for residents and families throughout their journey, and ensuring communication across clinical and non-clinical teams is timely and effective.
About you
We’re looking for someone who:
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