Salary Band: Competitive (dependent on experience)
Contract Type: 12month fixedterm contract with potential to become permanent
Location: Paladone Head Office (Shoreham By Sea)
Working Pattern: Hybrid working with a minimum of 3 days per week in the office
Would you like to join a fastgrowing (200+ staff), exceptionally brilliant global company?
Do you have experience in ethical sourcing, supplier compliance and quality administration, with a positive cando attitude and the ability to remain calm under pressure?
Do you want the chance to work at an awardwinning company, with wellknown brands such as Disney, Harry Potter, Marvel, DC Comics and Barbie?
If so, we want you to join our Global Vendor Compliance team and become part of our journey. This is a fantastic opportunity for an organised and detaildriven individual to play a key role within a growing global business.
Who are Paladone?
Paladone is an awardwinning wholesale giftware company with offices and teams working globally. Our mission is to create winning, trendled lifestyle products that put a smile on the faces of customers around the world.
In 2025, Paladone was proud to be recognised as Employer of the Year and International Business of the Year, reflecting our commitment to our people, our culture and our continued global growth.
Alongside our own branded products, we offer a comprehensive range of licensed giftware, working with many exciting mainstream brands such as Disney, Harry Potter, Marvel and DC Comics.
Who are WeCool toys?
WeCool Toys is a Global Designer and Manufacturer of Dynamic Toys, Crafts, Compounds and more. We own, operate, and manage all vertical and horizontal production, package, export and distribution processes.
WeCool Toys is a new member of Paladone Group Holdings
The opportunity:
We are looking for a Vendor Compliance Coordinator to join our Global Vendor Compliance Team.
The role reports to the Head of Global Vendor Compliance & Sustainability and plays a vital part in supporting ethical sourcing, technical compliance and quality assurance across our global supply base.
What are key duties of the role?
Factory Compliance & Product Quality
* Maintain accurate and up-to-date compliance, quality assurance, and audit documentation across internal systems, and customers/licensor portals.
* Review and validate supplier certifications, audits, and performance status. Identify gaps and drive corrective action with factories.
* Support risk assessment activities, highlighting issues in advance of production or approvals.
* Monitor and interpret compliance and QA KPIs, identifying trends, recurring non conformances, and opportunities for improvement.
System & Process Improvement
* Work with other departments to ensure vendor compliance requirements are understood and followed.
* Work with the Head of Global Vendor Compliance & Sustainability to implement system and process enhancements that drive smarter working practices and transparency.
Supplier Engagement & Performance Improvement
* Liaise with suppliers and factories to ensure effective communication and timely resolution of issues.
* Support supplier capability building on compliance, traceability, and licensor/customer expectations.
Factory Approvals by Customers & Licensors
* Coordinate the full factory approval process for designated customer accounts, ensuring all audit criteria and critical path timelines are met.
* Communicate approval progress clearly and promptly with internal stakeholders, customers, licensors, and suppliers.
* Ensure all licensor required documentation is completed by relevant teams and submitted on time to secure factory approvals and prevent shipping delays.
Issue Resolution & Escalation Support
* Support investigations into customer complaints. Verify corrective and preventive actions with suppliers and internal teams.
* Monitor incoming goods inspection, stock QC, and transit test, escalating any concerns to the Head of Global Vendor Compliance & Sustainability.
Sustainability & Traceability
* Assist in initiatives related to raw material control, upstream supplier visibility, and responsible sourcing controls.
* Participate in traceability projects, supporting the rollout of systems and processes aligned with customer and licensor expectations
What we need you to bring to the team:
* Proven experience in vendor, supplier and factory compliance within a global manufacturing or sourcing environment ( 3 years +)
* Handson experience dealing with product and factory compliance across Asia (e.g. China, Vietnam, Cambodia or similar regions)
* Strong understanding of ethical sourcing, quality assurance, audit processes and regulatory requirements
* Experience liaising directly with overseas suppliers and factories to manage audits, corrective actions and compliance documentation
* Confident managing risk, escalating noncompliance issues and supporting corrective action plans
* Strong document control skills, including experience reviewing compliance documentation and supplier records
* Excellent written and verbal communication skills, with the ability to work across cultures and time zones
* Highly organised with strong attention to detail and the ability to manage multiple priorities
* Proficient in Microsoft Office (particularly Excel) and familiar with compliance systems such as SEDEX, Navision or similar
* Ability to build effective working relationships internally and externally
We're looking for an experienced vendor compliance professional with a strong background in managing product and factory compliance across international supply chains, particularly in Asia.
What we will offer in return:
We're committed to supporting your life both inside and outside of work. You'll enjoy flexible hours, hybrid working, 25 days' holiday (plus bank holidays), additional wellbeing days, a Christmas closure and even a shorter day on your birthday.
Our culture is friendly and communityfocused, with a Social Committee, fully funded events, team socials and activities that bring people together.
Your health and wellbeing matter to us, so we provide paid medical appointment time, free eye tests and flu vaccinations, wellbeing resources, Mental Health First Aiders and Cycle to Work options.
We also support your financial wellbeing through a 35% staff discount on Paladone & WeCool products, retail savings, tech and furniture schemes, discounted legal services, access to financial advisers and an NHS TopUp plan.
We recognise and reward your contribution with annual pay reviews, bonuses, long service awards, peer recognition and a referafriend scheme.
With tailored development plans, funded training, professional qualifications, ILM leadership programmes and access to Litmos and LinkedIn Learning, you'll have everything you need to grow your career with an awardwinning employer.
What is next?
If you are ready to join the Paladone team then click apply and submit your Resume, Covering letter. We aim to respond to all applicants within working days.