4600 approx patient surgery in Harold Hill,Romford, requires a part time (18 hrs) Receptionist/ Administrator. Applicantwill need to be flexible. Ideally applicants need a minimum of 1 yearreceptionist/admin experience in a NHS GP environment (but are willing to trainthe right candidate). Applicants with previous experience in using EMIS-Webwould be an advantage. We are a friendly small practice in a purpose builtbuilding with excellent support structures and training. We are close to theA12/M25, have onsite parking facilities, and are close to large gym and closeto shops (Lidl is across the road :)
Main duties of the job
* Booking and cancelling patient appointments
* Ensure an effective and efficient reception service is provided to patients andany other visitors to the practice
* Answering calls and dealing with enquiries and tasks on IT system
* Documenting, Scanning, issue repeat prescriptions, actioning emails
* Dealwith all general enquiries, explain procedures and make new and follow-up appointments.
About us
Weare a small practice looking for someone who is committed to working in thehealthcare setting. We have a great work-life balance and would welcomenew employees into the team. We work out of a multidisciplinary teambuilding and have regular meetings. We are very organised andsupportive. We welcome ongoing training and furthering of careers in theNHS. We have 2 full time equivalent doctors, 1 nurse and a small team ofadmin/reception staff. We expect new staff members to be able to work inboth reception and admin as needed by the practice. We offer a stablework environment that is clean and modern.
Openingtimes 8am-6.30pm, we do not open on Weekends or do extended hours
Job responsibilities
* Answeringand making calls.
* Documentingin EMIS WEB
* Dealingwith all general enquiries, explain procedures and make new and follow-upappointments.
* Checkingand responding to practice email inbox
* Actioningtasks in EMIS WEB
* Actionrepeat prescription requests (mostly electronic)
* Scanningdocuments / transferring documents from email into EMIS WEB
* Actioningrecall lists under direction of practice manager
* Actioning any other tasks underdirection of practice manager or partners
Qualifications
* GCSE grade C minimum in English and Maths
Experience
* Able to converse in English and be calm under pressure. Able to work as part of a larger team
* Experience of working in a GP practice (EMIS WEB experience preferable)
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