Position Overview
We are currently seeking a full-time Courier to join our busy Courier Team in Ashford, Middlesex. The Courier Team is responsible for delivering and collecting urgent documents to meet deadlines.
Couriers provide best-in-class submission and retrieval of time-sensitive confidential documents and passports to the Consulates. Building strong relationships with Blair teams and Consulates is essential. Our Liaisons act as brand ambassadors, delivering service excellence and representing Blair professionally.
Duties And Responsibilities
1. Collect daily duties from Ashford office, including run sheets, documents, and payment methods required.
2. Deliver all documents to clients and Embassies in good order, adhering to all time restrictions and third-party requirements.
3. Collect documents from clients and Embassies, adhering to all time restrictions and requirements.
4. Facilitate payments on behalf of the company via card, cheque, or cash.
5. Maintain accurate records of all collections and deliveries, ensuring PODs are collected.
6. Ensure the security of documentation and payment methods.
7. Use the QR code system in real-time to track documents for the office team and clients.
8. Keep an accurate record of payments made.
9. Build and maintain strong rapport with clients and Embassies.
10. Keep the company vehicle clean and maintained; report any damage, maintenance issues, or accidents to the Line Manager.
11. Liaise with the Line Manager throughout the day to ensure all collections and deliveries are completed successfully.
12. Perform other duties as requested by management to support business operations.
Please note, this job description is not exhaustive; other duties may be assigned as needed to ensure smooth operations.
Education And Qualifications
1. Valid driver’s license with a clean driving record.
2. College degree or Associate’s Degree with two years’ experience, or an equivalent combination.
3. Highly desirable: 1-3 years’ experience in travel, hospitality, or embassy/consulate relations.
4. Fluency in written and spoken English.
5. Exceptional communication and interpersonal skills; strong client service orientation.
6. Strong organizational and time management skills; ability to meet strict deadlines and adapt to changing circumstances.
7. Reliable self-starter with ownership and commitment to the role.
8. Proficient computer skills.
About Us
Blair Consular Services is Europe’s largest Export Documentation Company, processing a comprehensive range of shipping and legal paperwork for manufacturers, exporters, freight forwarders, and private individuals.
With over 50 years of experience, we are market leaders in our field, offering services such as UK and Arab Certificates of Origin, Foreign Office Apostilled documents, Notary Public Documentation, and Embassy Legalisation.
Equal Employment Opportunities
Blair Consular Services is committed to diversity and provides equal employment opportunities regardless of race, color, national origin, ethnicity, gender, veteran status, disability, sexual orientation, gender identity, or religion.
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