<p>Pennon Group is seeking an Executive Liaison Customer Field Manager to support customers with complex water and wastewater issues. This field-based role involves managing operational and billing complaints, engaging with customers and stakeholders directly.</p><p>The successful candidate will drive service improvements, restore services, and ensure customer needs are prioritized. Strong customer management experience and excellent communication skills are required. The position offers a competitive salary, annual bonus, and flexible working options.</p>