Job Description
Job Title: Scheduler / Contracts Manager
Location: Near North Weald, Essex
Salary: £28,000 – £30,000 + £125 weekend on-call bonus
Hours: Monday to Friday, 08:00 – 17:00
On-Call: 1 evening per week & 1 weekend day per month
Work Environment: 100% office-based
Job Type: Full-time, Permanent
Must be able to drive to get to office location
Join Our Client in their lovely offices in the countryside in Essex a maintenance commercial provider based near North Weald Essex, operating across the South of England. As they continue to grow, we're looking for a proactive and highly organised Scheduler / Contracts Manager to join their dynamic and friendly control team.
This is a great opportunity for someone with experience in the construction industry who thrives in a fast-paced environment and is eager to grow within a forward-thinking company.
Scheduler Key Responsibilities
1. Manage a portfolio of high-profile commercial clients
2. Maintain service excellence by meeting KPIs and SLAs
3. Oversee and coordinate a team of engineers
4. Handle high volumes of inbound and outbound calls
5. Schedule and dispatch jobs efficiently throughout the day
6. Provide top-tier customer service and support
7. Respond to client queries promptly and professi...