Seller Experience Program Manager, LATAM 3P Seller Experience
Amazon is seeking a dynamic professional to join our growing Seller Experience team in Brazil as a Program Manager. In this impactful role, you will drive initiatives that enhance the experience of millions of small and medium-sized businesses selling on our platform. Leveraging strong analytical capabilities, you'll develop and implement solutions that help sellers thrive while ensuring regulatory compliance. The position requires a detail-oriented professional who can conduct comprehensive data analysis, evaluate existing processes, and propose strategic improvements that balance seller success with operational excellence. Working cross-functionally with multiple stakeholders, you'll maintain a deep understanding of both seller needs and compliance requirements, spearheading initiatives that drive sustainable growth in the Brazilian market.
Key job responsibilities
- Lead the deployment of Amazon's seller-focused product roadmap in Brazil
- Conduct in-depth data analysis to generate actionable insights for seller experience improvements
- Evaluate existing processes and propose innovative solutions to enhance seller operations
- Serve as the primary point of contact for multiple stakeholders, bridging the gap between sellers, internal teams, and leadership
- Track key performance metrics and drive initiatives that directly impact seller success and satisfaction
- Balance operational excellence with regulatory compliance to ensure sustainable growth in the Brazilian market
About the team
Our Seller Experience team is on a mission to empower millions of small and medium-sized businesses to succeed in the digital marketplace. We're a diverse group of innovators who develop and optimize products, tools, and services that help entrepreneurs launch, manage, and scale their businesses on Amazon. Through data-driven insights and creative problem-solving, we continuously enhance our solutions to simplify complex operations for our sellers. We're proud to support business owners in focusing on what truly matters – growing their ventures and delighting customers.
BASIC QUALIFICATIONS
- 2+ years of professional or military experience
- 2+ years of generating new opportunities with strong focus on pipeline tracking and deal execution through entire sales cycle experience
- 2+ years of exceeding quota and key performance metrics experience
- Bachelor's degree
- Experience with business development, partnership management, or sourcing new business
PREFERRED QUALIFICATIONS
- Experience and record of success in an outbound account management or prospecting role in B2B environments, preferably in a solution/technology-related environment
- Experience using Salesforce.com at an advanced level including the development of dashboards and reports, programing experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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