Description Business Support Officer Permanent Grade 3 - £27,254 - £33,699 Consultation grade - subject to formal evaluation under the Pay Equity Review Working 36.5 hours per week ( hybrid 2 days in office 3 WFH) Regulation & Enforcement is a statutory service that consists of many different services such as ; Environmental Health, Trading Standards, Markets, Licencing, Bereavement services, Animal Welfare, Pest Control, Coroners, Illegal Money Lending and so many more. As you would expect, behind every great service is a great Business Support Team and so this is where you come in. Sound interesting? Watch this video to gain a better insight Just some of what you can expect to be doing: Management of a Shared mailbox for Fixed Penalty Notices Finance - processing of Purchase Orders / Invoices / taking payment Investigative system based / interrogation of databases to help resolve any business queries Service specific data input & job creation using multiple IT platforms Click this link to see more of what we do Who will you be supporting ? This post will be supporting the Environmental Health Service that sits within Regulation & Enforcement. About you We are looking for an experienced business admin professional, who is proactive, able to use your own initiative, confident in making suggestions to improve, implement and drive change. Someone who is resilient in their approach and able to deal with supporting a large service area by ensuring any associated business support tasks are dealt with efficiently and within a timely manner. If you enjoy being part of a busy team, are very customer focused and confident dealing with members of the public via incoming calls and by email, then this is a fantastic opportunity to come and join Business Support - Regulation & Enforcement. The successful candidate will be working alongside an incredibly hardworking and dedicated group of individuals who will ensure that you are not left behind and quickly become an important and valued member of the team. The expectation is that you are resilient, confident in your approach and at the same time are able to effectively communicate with a varied range of stakeholders with ease, be used to working in a fast-paced and busy environment whilst being able to meticulously investigate and problem solve issues that will arise across the course of week. An ability to utilise your fantastic organisational skills to ensure everything is completed to a high standard. If this sounds like you, then what are you waiting for ! Please upload your up-to-date CV via the attachments part of your application, this is required for shortlisting. Unfortunately, we cannot consider any applications without a CV attached. Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We are dedicated to supporting internal mobility and the development of our people. As such, applications from internal employees and those under S118 will be given priority and reviewed before external applications are considered. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application. We welcome applications from people with caring responsibilities and flexible working options will be considered. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) would be required to hold a relevant Visa from the UK Visas and Immigration (UKVI). Job Description and Person Specification We strive to advertise all roles for a minimum of two weeks. However, due to high application volumes vacancies may close earlier than the stated deadline. We encourage you to submit your application without delay to ensure consideration.