Business Support Administrator
About the role
We are working with a respected organisation seeking an experienced and proactive Business Support Administration Officer to join their central Business Support Team. This is an excellent opportunity for someone who thrives in a varied, fast paced environment, providing essential administrative and operational support across multiple functions. The role will be a 6 month temporary contract.
You will play a key part in ensuring smooth business operations, managing systems, coordinating meetings, producing performance reports, supporting compliance activities, and contributing to continuous improvement across the organisation.
Key Responsibilities
1. Provide high quality administrative support to senior leaders and teams, including diary management, meeting coordination, and minute-taking.
2. Manage shared inboxes, respond to internal queries, and ensure accurate information is shared across departments.
3. Support the creation and circulation of internal communications, briefings, and reports.
4. Raise purchase orders, process invoices, and support effective supplier and contract management.
5. Assist with travel, accommodation, and event coordination.
6. Support business continuity, compliance, and audit processes, maintaining accurate documentation.
7. Manage internal systems and databases (e.g. mobile devices, safety systems, records management).
8. Gather and analyse data for monthly and quarterly performance reports.
9. Contribute to process improvement and the development of new administrative tools.
About You
You will be a confident and highly organised administrator with a keen eye for detail and a passion for supporting effective business operations. You enjoy variety in your work and can balance multiple priorities while maintaining a professional, customer-focused approach.
Essential Skills & Experience
10. Previous experience in an administrative or business support role.
11. Strong IT skills with proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
12. Proven minute-taking and meeting coordination experience.
13. Excellent written and verbal communication skills.
14. Strong organisational and time management abilities.
15. Able to work independently and use initiative to resolve issues effectively.
16. Collaborative, approachable, and committed to delivering excellent service.
Desirable
17. NVQ Level 3 (or equivalent) in Business Administration or related subject.
18. Experience in compliance, reporting, or audit support.
19. Previous experience in a charity, healthcare, or public sector environment.
.NRG is an equal opportunities employer committed to promoting a diverse and inclusive workplace. We oppose all forms of unlawful or unfair discrimination on the grounds of any protected characteristic. Our aim is to create an environment that encourages diversity, builds on individual differences, and responds equitably to the needs of all. We proactively take steps to fulfil our legal obligations, remove barriers, monitor for fairness, reflect the communities we serve, and enforce a zero-tolerance policy for breaches of our Equality and Diversity policy.
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Job Details
20. Posted: 2 days ago
21. Location: Sunderland, Tyne and Wear
22. Job Type:
23. Salary: £25,958 per year
24. Discipline:
25. Job Ref: 55219
Consultant
Catherine Hingston
Associate Director of HR Services