Peoples Ford, Falkirk is seeking a motivated and enthusiastic individual to join the team as a Vehicle Parts Advisor Modern Apprentice.\u00A0\n\nThis Modern Apprenticeship offers a structured pathway into the automotive industry, combining paid employment with Scottish nationally recognised qualifications, enabling you to develop the skills and knowledge required to succeed as a vehicle parts advisor.\n\nWorking alongside experienced professionals, you will gain hands-on experience in parts identification, stock control, and customer service, providing a strong foundation for a long-term career in automotive supply chain and parts operations.\n Identify and source automotive parts using electronic catalogues, manuals, and computer systems\n\nSupport customers in person, by telephone, and via email with parts enquiries and orders\n\nWork closely with service technicians and workshop staff to ensure accurate parts ordering and timely supply\n\nReceive, check, and organise parts deliveries, ensuring accuracy and quality standards are maintained\n\nMonitor stock levels, assist with stock checks, and support replenishment activities\n\nUse point-of-sale systems to process transactions, raise invoices, and update customer records\n\nProvide product information, pricing, and basic technical guidance to customers\n\nHandle customer queries and complaints professionally and in line with company procedures\n\nFollow all processes relating to parts sales, returns, and warranty procedures\n\nAttend all required training and assessments to build product knowledge, customer service skills, and industry awareness Aged 16\n\nNational 4 / National 5 (or equivalent) in Maths and English \n\nStrong interest in vehicle parts, stock control, and supply chain operations\n\nGood attention to detail and problem-solving skills\n\nAbility to work independently and as part of a team\n\nStrong communication and interpersonal skills\n\nWillingness to learn and follow workplace procedures\n\nBasic IT skills\n\nWorking towards or holding a valid driving licence is desirable