Housekeeping Supervisor – Dormy House Hotel, Farncombe Estate
We are currently recruiting for a Housekeeping Supervisor to join our award-winning Dormy House Hotel. With 39 stunning bedrooms and suites, beautiful restaurants, and cosy relaxing nooks, Dormy House is all about helping our guests create magical Cotswold memories – and you'll play a key part in making that happen.
As Housekeeping Supervisor, you'll help oversee the cleaning and presentation of our bedrooms as well as our gorgeous bar, restaurant, and lounge spaces. You'll lead by example, supporting the team in maintaining the highest standards across the hotel and ensuring every guest feels the true Dormy warmth from the moment they arrive.
The role is based on a 40-hour per week contract (working 8-hour shifts plus ½ hour unpaid lunch break, across 5 days which will include weekends). Shift times will vary, with start times from 8am and finish times up to 6pm.
Ideally, you will have:
* Experience working in luxury, high-end accommodation
* Confidence in supervising and supporting a team with a constructive and respectful approach
* A hands-on attitude, happy to roll up your sleeves and complete tasks to a high standard
* Strong organisational skills and the ability to manage daily workloads efficiently
* Excellent awareness of health and safety standards
* A positive, team-focused mindset with the ability to motivate others
* A full driving licence
Pay & Benefits
We offer £14.15 per hour, rising to £14.45 after 1 year (around £29,432–£30,056 per year), plus service charge (around £2,000–£2,500 per year), giving a total package of up to £32,500 per year.
We also offer excellent benefits including:
* 30 days holiday per year (rising to 35 after 5 years)
* Enhanced pension scheme
* Critical illness cover and company sick pay (after 6 months)
* A celebration birthday lunch in one of the hotels, on us
* Access to private counselling, onsite mental health first aiders, and an employee assistance programme from Hospitality Action
* High Street discounts and cashback via Hospitality Rewards
* Estate discounts on dining, stays, wine, spa products and more
* "Wow" reward scheme – £1000 to spend however you like
* Up to £1000 when you successfully refer a friend
* Premium payments for Christmas and New Year shifts
* A healthcare cash plan
* Free in-person financial planning advice
* Paid volunteering opportunities in the local community
* Broad-ranging career opportunities across the Estate – including departments you wouldn't expect, like our adventure team
* Fully funded apprenticeships for all employees
* Leadership coaching and development for managers
Due to our rural location, you will need your own transport (WR12 7LF).
We are proud members of the Hoteliers' Charter, committed to providing a workplace built on respect, equality, diversity, and career development, while balancing the needs of people, the planet, and profit.